More personalised service from you rather than just whatsapp chat eg, enquiry hotline access as we are dealing money matters & financial transaction
Your Tiq Team
Etiqa
5 years ago
Hello Richard, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Recenzje produktów
Data zakupu: 30/12/2020
0
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
5 years ago
Hi Sir/mdm,
I was told I will get my full refund.
but the refund was credited into E-Wallet.
Which is similar to zero dollar refund.
I am once again misled by your stuff.
Your Tiq Team
Etiqa
5 years ago
Hello Pui Leng, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Data zakupu: 08/01/2021
0
Udostępnij
RP
RAJKUMAR S/O PADMANATHAN
Zweryfikowano przez Feefo
5 years ago
Co RAJKUMAR S/O PADMANATHAN sądzi o Etiqa:
Fast approval
Your Tiq Team
Etiqa
5 years ago
Hello Rajkumar, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Recenzje produktów
Data zakupu: 17/02/2021
0
Udostępnij
YT
YEO MUI TIAN
Zweryfikowano przez Feefo
5 years ago
Co YEO MUI TIAN sądzi o Etiqa:
It is user friendly and easy to navigate.
Your Tiq Team
Etiqa
5 years ago
Hello , Yeo Mui Tan, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Information erase when resubmit. Instructions not clear. System always hang
Your Tiq Team
Etiqa
5 years ago
Hello Cheng, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
I'm an existing customer, renewing the insurance policy for the existing FDW. However I was asked to repeat the purchase just like the new policy, I had to repeat the same information again even...
Przeczytaj więcej
Your Tiq Team
Etiqa
5 years ago
Hello Aamir, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
Hello Wee Tiong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
With one call, deal was done. The site is also very user friendly and within few steps l, everything was done in a jiffy
Your Tiq Team
Etiqa
5 years ago
Hello Jaladanki, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Recenzje produktów
Data zakupu: 04/01/2021
0
Udostępnij
AL
ANDREA LIU
Zweryfikowano przez Feefo
Abu Dhabi
5 years ago
Co ANDREA LIU sądzi o Etiqa:
Smooth online purchasing experience.
Your Tiq Team
Etiqa
5 years ago
Hello Andrea, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Recenzje produktów
Data zakupu: 10/01/2021
0
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
5 years ago
Prompt in resolve queries.
Your Tiq Team
Etiqa
5 years ago
Hello Han Lin, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
