Customer care is attentive but as yet no refund after almost a month
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Service can improve. Spoke to a staff on watsapp about whether I could have a discount for insurance renewal for my e protect mobility plan. Was told I already got one as my premiums were cheaper....
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Recenzje produktów
Data zakupu: 05/09/2021
0
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DJ
DONG JING
Zweryfikowano przez Feefo
4 years ago
Co DONG JING sądzi o Etiqa:
great support with prompt response and timely solution
Irsyad
Etiqa
4 years ago
Dear Dong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Recenzje produktów
Data zakupu: 01/09/2021
0
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Wiarygodny klient
Zeryfikowano przez Etiqa
4 years ago
Staff was courteous and helpful
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
The staff, Andy Loh, is very helpful. He recommended me the most value in money policy which I have bought as well as my sister had bought the policies. He is patient and polite in providing his...
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Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Recenzje produktów
Data zakupu: 29/08/2021
0
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Wiarygodny klient
Zweryfikowano przez Feefo
4 years ago
Very fast approval and acknowledgement.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Recenzje produktów
Data zakupu: 03/09/2021
0
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WX
WEI XIAOQIN
Zweryfikowano przez Feefo
4 years ago
Co WEI XIAOQIN sądzi o Etiqa:
easy to navigate the website for sign up, helpline also easily available for consultation
Irsyad
Etiqa
4 years ago
Hello Wei, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
It was really difficult to communicate directly with someone at Tiq as I kept being directed to other online services and the chat box which were a waste of time. However, once communication was...
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Recenzje produktów
Data zakupu: 17/08/2021
0
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Wiarygodny klient
Zeryfikowano przez Etiqa
4 years ago
These 3 stars is given to the customer service that attend however I think that your company need to improve on your system due to during we had done the payment on my insurance and we notified us 3...
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Irsyad
Etiqa
4 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
