Hi,
Thank you for your feedback.
I am sorry that you haven't heard from us, we are still awaiting HMRC's response in respect of your second claim. As soon as we are in a position to provide you with an update we will contact you straight away.
In the meantime, if there is anything further we can do for you, or if you have any questions, please feel free to contact us on taxenquiries@eticogroup.co.uk.
Kind regards,
Etico Group.