Hi Nigel, we're sorry to hear of your bad experience. We're constantly reviewing our customer experience and choice of partners, so will bear this in mind. All delivery information is communicated on the website, both as a seperate link and through the checkout process. We appreciate kerbside deliveries have their limitations, however given the size and weight of our bulk bags, the fulfillment options are extremely limited, especially for nationwide delivery. I hope the Woodland Mulch that you ordered worked well for what you needed. Thanks, Tristan
