It appeared nothing was too much trouble for Katie Blackshaw, whose service was both professional…
It appeared nothing was too much trouble for Katie Blackshaw, whose service was both professional and very thorough. They'll be the recipients of our first enquiry next time round.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your warm feedback - I will be sure to pass your comments on to Katie who will be most pleased! We look forward to speaking with you again soon.
Kind regards,
Emily Godding
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11 years ago
Very efficent
Very efficent
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your comments and it is always pleasing to hear that we are being so efficient. Wishing you a wonderful Cruise!
Kind regards,
Emily Godding
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11 years ago
The staff have always been pleasant and helpful
The staff have always been pleasant and helpful
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Glad to hear it! Enjoy your Cruise and we look forward to hearing from you again soon.
Kind regards,
Emily Godding
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11 years ago
Cannot praise the staff strongly enough. Made booking a cruise for my disabled parents a…
Cannot praise the staff strongly enough. Made booking a cruise for my disabled parents a pleasurable experience. Would definitely recommend to other people and will use again in the future.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for your warm comments. So pleased to hear that you were happy with the service you received from Kay. Wishing your parents a fabulous Cruise!
Kind regards,
Emily Godding
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11 years ago
Nearly £5000 spent on a cruise and not even a brochure to show for it.
Nearly £5000 spent on a cruise and not even a brochure to show for it.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback - I've sent you an email to address the issue raised in a bit more detail if you could keep an eye out for it?
Kind regards,
Emily Godding
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11 years ago
Booking was easy. Holiday home brilliant. Owners lovely & very helpful.
Booking was easy. Holiday home brilliant. Owners lovely & very helpful.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I'm glad to hear you were pleased with both our service and your holiday. We look forward to speaking with you again soon.
Kind regards,
Emily Godding
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11 years ago
Fantastic service again nothing is to much trouble for these guys, they go the extra…
Fantastic service again nothing is to much trouble for these guys, they go the extra mile to satisfy customer needs.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for the kind words, and I hope you have a wonderful holiday.
Kind regards,
Emily Godding
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11 years ago
Have only positive coments
Have only positive coments
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you and we look forward to finding you another holiday soon!
Kind regards,
Emily Godding
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11 years ago
Kay was very helpful and knowledgeable
Kay was very helpful and knowledgeable
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for the feedback. I will pass your positive comments onto Kay. Enjoy your Cruise!
Kind regards,
Emily Godding
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11 years ago
Please ignore the categorisation. You have set this up so that it requires me to…
Please ignore the categorisation. You have set this up so that it requires me to fill that in when no category fits. The person I dealt with was really helpful in finding a property but would not...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback - I've sent you an email to address a few of your points in a bit more detail if you could keep an eye out for it?
Kind regards,
Jonathan Carter
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Following our conversations, as you know we've been able to speak with our insurers to change the wording of the document to clear up any ambiguity. I'm glad that we were able to clarify everything.
Thanks again for getting in touch!
Kind regards,
Jonathan Carter
Wiarygodny klient
11 years ago
Whilst I was initially unhappy with the service received, the company took up the criticisms I made, apologised for one as straightforward human error and made changes to the wording of their documents (about insurance requirements) in the light of my other criticism. They therefore dealt with the points raised.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your updated feedback - I'm glad that we were able to resolve the issues to your satisfaction!
Kind regards,
Emily Godding
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
