Very helpful in finding a place to suit our requirements
Very helpful in finding a place to suit our requirements
DisabledHolidays.com
DisabledHolidays.com
11 years ago
A big thank you for taking the time to leave your positive feedback. We hope you enjoyed your break and look forward to assisting you in finding another perfect getaway soon!
Kind regards,
Emily Godding
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11 years ago
Great service . Holiday found that exceeded requirements and within budget
Would definitely recommend and…
Great service . Holiday found that exceeded requirements and within budget
Would definitely recommend and would book with disabled holidays again
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Great to hear that the holiday exceeded your requirements and was within your budget! It's great to know you would recommend us. We look forward to speaking with you again.
Kind regards,
Emily Godding
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11 years ago
The disabled access specification of the property was not what was stated in the paperwork…
The disabled access specification of the property was not what was stated in the paperwork I received before my holiday. The owners of the property were unaware that their property was being...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
I am sorry to read that you were not completely satisfied with our service. Negative feedback is very important to us as it helps us improve our service.
I have looked into your complaint, and having spoken with our administration department, it has come to light that your email has ended up in our junk folder, hence why we have not responded! My colleague Jennifer has sent you an email acknowledging your complaint and we will endeavour to respond to you within 28 days and we will do our absolute best to to resolve your complaint.
If you have any concerns in the meantime, please do not hesitate to call us on 01457 833444.
Kind regards,
Emily Godding
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11 years ago
very prompt answering my e-mail and very polite and helpful when they did.
very prompt answering my e-mail and very polite and helpful when they did.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks so much for your positive comments. Enjoy your break and look forward to hearing from you again very soon.
Kind regards,
Emily Godding
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11 years ago
Helpful telephone staff.
Helpful telephone staff.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Glad to hear it! Thanks for taking the time to feed back to us. We wish you a memorable holiday.
Kind regards,
Emily Godding
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11 years ago
Very helpful staff and felt like they wanted to take an interest in your needs
Very helpful staff and felt like they wanted to take an interest in your needs
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Many thanks for taking the time to leave your comments. I am most pleased to hear that you were happy with the service you received. We look forward to speaking with you again soon!
Kind regards,
Emily Godding
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11 years ago
Excellent customer service could'nt have asked for a better service,extremely polite and helpful throughtout. Thank…
Excellent customer service could'nt have asked for a better service,extremely polite and helpful throughtout. Thank you and well done wish there were more people like the lady who helped me 100%...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks so much for your excellent feedback - Leah will be very pleased to hear how impressed you were with her customer service. Have a lovely break!
Kind regards,
Emily Godding
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11 years ago
Excellent service . Very helpful .answered all my questions and was never rushed .will be…
Excellent service . Very helpful .answered all my questions and was never rushed .will be back for next holiday.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback - great to hear that you were pleased with the service you received. Wishing you a wonderful holiday!
Kind regards,
Emily Godding
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11 years ago
Very helpful lady worked very hard at finding a holiday for my family including making…
Very helpful lady worked very hard at finding a holiday for my family including making enquiries about hire of electric bed would definitely use company again and ask for that lady x
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Zoe will be very pleased to hear that she was able to offer such a fabulous service so I will be sure to pass on your comments. We wish you a fabulous holiday and look forward to speaking with you again soon.
Kind regards,
Emily Godding
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11 years ago
While booking I noticed the holiday cheaper elsewhere at 100 pounds cheaper even though they…
While booking I noticed the holiday cheaper elsewhere at 100 pounds cheaper even though they do a price promise they would only give me 50 pounds off and not do a price promise
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your comments. Having looked into this for you, I understand that you had a voucher to use towards your holiday. Unfortunately we cannot price match when a voucher is used however, I understand that my colleague did discount the price for you as much as she could.
Kind regards,
Emily Godding
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Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
