Natalie was wonderful. Nothing seemed too much trouble. Really friendly and helpful.
Natalie was wonderful. Nothing seemed too much trouble. Really friendly and helpful.
Wiarygodny klient
11 years ago
I will definitely be using them to book future holidays
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for leaving such lovely comments. I will certainly pass them over to Natalie who will be most pleased. We look forward to speaking with you again soon!
Kind regards,
Emily Godding
0
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Wiarygodny klient
11 years ago
I was told when I booked the holiday that I would receive an e mail with…
I was told when I booked the holiday that I would receive an e mail with the
terms and conditions plus confirmation through the post, I have received
neither.
S Clark
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for taking the time to feed back to us. I am going to look into this for you and will be in touch shortly.
Kind regards,
Emily Godding
DisabledHolidays.com
DisabledHolidays.com
11 years ago
I have looked into this for you and can see that it is in the post on it's way today. There is a slight delay so apologies for this! Please do not hesitate to call us if you do not receive it within the next few days.
Kind regards,
Emily Godding
0
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Wiarygodny klient
11 years ago
The woman who booked my holiday was very efficient and helpful. She booked it there…
The woman who booked my holiday was very efficient and helpful. She booked it there and then.
That was 8 days ago. I am still awaiting the confirmation in the post with the name of the hotel which I...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your feedback. I will be sure you pass on your positive comments to Sophie, who dealt with you booking enquiry. With regards to the Hotel information, we post this out 3-4 weeks before your departure date. Have a wonderful time!
Kind regards,
Emily Godding
Wiarygodny klient
11 years ago
Thank you Emily, but could you please tell me the name of the hotel I have booked with. I have, after all, paid for the holiday in full.
Regards, Gillian
0
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Wiarygodny klient
11 years ago
The one thing that could have improved my experience was being given a ref code…
The one thing that could have improved my experience was being given a ref code or order number. All I had was the assistant's name, my husband was a little concerned that it was all legitimate and...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for taking the time to leave your feedback. Usually we do give out an enquiry number after the first initial conversation we had with you so apologies if you did not receive this. You can call us anytime and ask us for this information should this help you. We can always search for your booking via your name also.
Kind regards,
Emily Godding
0
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Wiarygodny klient
11 years ago
Helpful, friendly and efficient, exactly as it should be. Thanks
Helpful, friendly and efficient, exactly as it should be. Thanks
DisabledHolidays.com
DisabledHolidays.com
11 years ago
So pleased to hear it! Have a great holiday and we look forward to speaking with you again in the near future.
Kind regards,
Emily Godding
0
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Wiarygodny klient
11 years ago
Excellent service given by your staff.
Excellent service given by your staff.
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thank you for taking the time to leave your comments. Pleased to hear that you were happy with the service you received during your recent booking. Wishing you a lovely holiday.
Kind regards,
Emily Godding
0
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Wiarygodny klient
11 years ago
Very good service
Very good service
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for your comments, pleased to hear that you were satisfied with the service you received. Have a great holiday!
Kind regards,
Emily Godding
0
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Wiarygodny klient
11 years ago
very helpfull the manager Wendy was a great help and arranged everything with no problems…
very helpfull the manager Wendy was a great help and arranged everything with no problems Thanks
DisabledHolidays.com
DisabledHolidays.com
11 years ago
Great to hear Wendy your Travel Consultant was able to arrange everything you required and provided you with good service. I will pass on your comments to her. Have a lovely time!
Kind regards,
Emily Godding
0
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Wiarygodny klient
11 years ago
Kay is a lovely helpful lady, As this is my first cruise, I felt worried…
Kay is a lovely helpful lady, As this is my first cruise, I felt worried how to book everything. She sorted me out and now I am so looking forward to next May.
I know, it`s a whole year away...but...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
Thanks for leaving your comments. I will pass them onto Kay who will be so pleased and you're absolutely right... time does fly!
Kind regards,
Emily Godding
0
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Wiarygodny klient
11 years ago
I am still awaiting directions for the property that i booked and paid for March-my start…
I am still awaiting directions for the property that i booked and paid for March-my start date for my holiday is now only seven days away and i am now getting very concerned that things have gone...
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DisabledHolidays.com
DisabledHolidays.com
11 years ago
I have sent you an email addressing the issues raised. You should have received your tickets and directions via email - can you keep an eye out for this?
Many thanks
Kind regards,
Emily Godding
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
