Dr. Karim and his remarkable team truly turned my dental visit into a memorable spa-like experience! From the soothing ambiance to the expert care, every detail was designed to make me feel pampered....
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Indah
Dental Departures
2 years ago
Thank you for the 5-star review! We appreciate your positive feedback and are thrilled to have earned your satisfaction! Looking forward to seeing you again in the future
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LF
Lauren Gabrielle Foster
Zweryfikowano przez Feefo
2 years ago
Co Lauren Gabrielle Foster sądzi o Dental Departures:
Very quick, knowledgeable and friendly response.
Very friendly and fast! And thorough, they asked questions I would not have thought of.
Indah
Dental Departures
2 years ago
Thank you for the kind words and for choosing us! We look forward to seeing you soon
0
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MT
Mazie Taplin
Zweryfikowano przez Feefo
Albuquerque New Mexico
2 years ago
Co Mazie Taplin sądzi o Dental Departures:
Implant visits
Well I havnt went yet but so far the communication and setting up my arrangements been great and answering all my questions and options been good
Indah
Dental Departures
2 years ago
Thank you for the 5-star review! We're grateful for your appreciation of our efforts. Look forward to serving you soon with exceptional dental service.
0
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JU
Jeff Unsicker
Zweryfikowano przez Feefo
2 years ago
Co Jeff Unsicker sądzi o Dental Departures:
Fast and effective!
Indah
Dental Departures
2 years ago
Thank you for the wonderful 5-star review!
0
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SN
Sammy Neal
Zweryfikowano przez Feefo
2 years ago
Co Sammy Neal sądzi o Dental Departures:
I am permanently maimed.
Dental Departures hand picked a dentist for me for full implants. They and their site advertised him as an implant specialist, who was degreed and post- degree licensed in implant work at UT San...
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Paul McTaggart
Dental Departures
2 years ago
Dear Sammy Neal,
I am sorry to hear about your dental experience at Dental Progresso with Dr. X after your treatment on 5/26/2022.
Medical Departures Inc. is an online booking agency, which also operates the brand Dental Departures, and acts as a booking channel for medical and dental clinics around the world (similar to www.booking.com and www.expedia.com for hotels). We offer patients choices of clinics around the world where they can take advantage of significant savings on medical and dental treatments as opposed to the high cost of having the treatment done in their home countries.
I want to assure you that Medical Departures did indeed verify Dr. X's dental credentials with the local Mexican dental authorities and also reviewed Dr. X's dental certificates as part of our quality screening channel.
Medical Departures is the booking channel and not the actual dental service provider as detailed in the terms & conditions you agreed at booking (Dental Progresso performed the dental services in Mexico, Dental Progresso received the payment, and Dental Progresso offered the warranty for the treatment).
Medical Departures is therefore in no position to offer a refund nor fix the issues as this is the responsibility of Dental Progresso. Dental Progresso has offered to fix the issue. Dental Progresso has made numerous contacts with you to remedy the situation and mediate the situation with Dental Progresso.
I appreciate your frustration and we have apologized on numerous occasions for the issues you have experienced. However this issue has to be resolved between you and Dental Progresso as we have attempted for the last year to mediate this without success.
Dental Progresso can be contacted at the following website - www.drxaguirre.com/ email address - drxdds@aol.com and by phone at +1 (866) 529-8963.
Sincerely,
Paul
Founder - Dental Departures/Medical Departures
SN
Sammy Neal
2 years ago
No Paul McTaggart. It is a LIE that Dental Departures has tried to contact me on several occasions. They contacted me once to say new crowns are being made, then hung up the next 40 times I called them.
McTaggart you also DEFLECT and LIE about the FALSE EDUCATION YOU FABRICATED THEN CERTIFIED AND ABOUT THE OTHER GREEDY SOCIOPATH IN THIS IN ADDITION TO YOU, THE DENTIST KNOWN AS DR. X IN NUEVO PROFRESO. YOU SAY YOU CHECKED HIS EDUCATION IN MEXICO. HEY LIAR, REREAD MY ORIGINAL ENTRY. I’M THE ONE WHO DID SAY HE ONLY HAD HIS DDS FROM MEXICO. YOU AND YOUR FRAUD COMPANY ARE THE ONES WHO SAID HE WAS DEGREED AT THE PRESTIGIOUS UT SAN ANTONIO DENTAL SCHOOL. AS A DDS AND IN IMPLANTS. THAT’S WHY I WENT TO HIM. WELL AFTER THE MUTILATION IN MY MOUTH WITH INFERIOR PARTS AND MATERIALS, Ans only a square centimeter where my teeth meet on the right side so I can’t chew, and several crowns sliding around because they aren’t even connected to the implants? And metal showing from the front, and a big weird unsightly chunk has chunked off of one of my misfit unusually long front beaver teeth. How can you defend this dentist’s word or work or still promote him after seeing my CT Scan and pictures of every tooth? You are a ruthless lying criminal here to destroy the teeth and lives of the innocent public. Anyone wishing all the evidence and proof may contact me at Neal.mfd@gmail.com until I get it all loaded to YouTube. And contact 60 Minutes TV news show.
Lastly, my friend called as a potential customer after me. She spoke to Erick Heigold at Dental Departures. She said she was afraid of false degrees because of what happened to me. This also lying greedy ******* didn’t realize she meant at Dental Departures. He had even been brought in to rule down on my case, as if he was some kind of VP from corporate. But they LIED HE was just a salesman who payed no attention to my tragedy. So she asked him: “If I booked through Dental Departures, and had an awful outcome, like my friend? And it turned out that this dentist’s education which you certified and guaranteed to be authentic and up to date turned out to be proven false, would Dental Departures guarantee to pay to have all the work redone, by a qualified dentist, and cover all the travel and associated expenses? If that dentist you certified, did failed work? Erick Heigold of Dental Departures said “Yes. I n a situation like that, Dental Departures would pay for everything.” WE HAVE ALL OF THE CONVERSATION SAVED ON SCREEN SHOTS. DENTAL DEPARTURES SHOULD BE PAYING FOR REWORK AND EXPENSES AT A QUALIFIED DENTIST IF THEY FIRST SENT YOU TO ONE WITH FAKE DEGREES THEY HAVE CERTIFIED AND GUARANTEED FALSELY. They even said it. And that is getting off easy. They are not even paying for your lost time, lost wages and suffering. Why aren’t you giving me the least you promised a customer gets Scott McTaggart? What is wrong with you? Your company directly caused me to receive serious dental malpractice you weasel. It is directly 100% your fault and responsibility. Do what you promised to do.
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GC
Grahame Crowe
Zweryfikowano przez Feefo
Canberra Australia
2 years ago
Co Grahame Crowe sądzi o Dental Departures:
Organised from start to finish.
The work is first class and pain free
0
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LS
Leanne Simpson
Zweryfikowano przez Feefo
2 years ago
Co Leanne Simpson sądzi o Dental Departures:
Quick response
0
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SL
Steve Land
Zweryfikowano przez Feefo
Forney Tx.
2 years ago
Co Steve Land sądzi o Dental Departures:
Clean new facility with highly skilled friendly Dr’s.
0
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BH
Bob Hlavsa
Zweryfikowano przez Feefo
Regina Sask Canada
2 years ago
Co Bob Hlavsa sądzi o Dental Departures:
Very pleased
I am pleased with service, friendly staff and price
Sofia
Dental Departures
2 years ago
Great news! Thanks so much for your kind word and for taking the time to share your experience.
Hopefully we will see you again!
Happy Holidays from the Dental departures family!
0
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
Aaron listened to my requirements.
Booked my appointment at a convenient time and place.
Sofia
Dental Departures
2 years ago
Awesome! Thanks so much for taking the time to share your experience with our community. We will make sure Aaron gets ahold of your kind words.
Have a great day and thank you again!
Wiarygodny klient
2 years ago
Original appointment was 200km away from my hotel. It was only after I said that there were various clinics within Ikm.
Attended appointment in a back street dentist. He was weraing jeans and an old top. I didn't realise he was the dentist until he pilot on a white coat.
The price doubled before I walked out (much to his annoyance).
An unpleasant experience.
Sofia
Dental Departures
2 years ago
Good evening! Thank you for sharing your valuable feedback with us. We will most definitely look into this matter and follow up with you. One of our customer care coordinators will be reaching out for further details. We take our feedback quite seriously so we will be reaching out privately.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.