W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy CruiseKings | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 3,122

Ms Parrish

Zweryfikowano przez Feefo

GBR

2 months ago

Co Ms Parrish sądzi o CruiseKings:

Another great experience with Lisa Dixon

I always book with Lisa Dixon, her knowledge is exceptional and customer service focus is second to none, have total confidence in her and she always manages to find the right holiday for us.

Katie Parker

CruiseKings

1 month ago

Hello Mrs Parrish, Thank you for taking the time to share your wonderful feedback. We are delighted to hear about your continued positive experiences with Lisa. We are thrilled that her knowledge and exceptional customer service gives you confidence and helps find the right holiday for you. We truly appreciate your loyalty and look forward to assisting you again in the future. Kind regards, Katie Parker CruiseKings

Mrs Fraser

Zweryfikowano przez Feefo

GBR

2 months ago

Co Mrs Fraser sądzi o CruiseKings:

Caribbean Cruise

Excellent have used got our last 3 cruises Want go passed Stacey she is so Helpful and very knowledgeable and was very patient until we decided on the right cruise

Katie Parker

CruiseKings

1 month ago

Hello Mrs Fraser, Thank you for your kind words about your experience with CruiseKings. We are delighted to hear that you have chosen us for your last three cruises and that Stacey has been helpful and knowledgeable in finding you the right cruise. We hope you have a wonderful Caribbean cruise when the time comes. Kind regards, Katie Parker CruiseKings

Mrs GORMAN

Zweryfikowano przez Feefo

GBR

2 months ago

Co Mrs GORMAN sądzi o CruiseKings:

Cruisekings always

My advisor is Lisa dixon. Shes amazi g and always finds what we want

Katie Parker

CruiseKings

1 month ago

Hello Mrs Gorman, Thank you for taking the time to leave us a wonderful five star review. We are delighted you find Lisa amazing and she always able to find the holiday you are looking for. We hope you have a wonderful holiday when the time comes. Kind regards, Katie Parker CruiseKings

Mrs Hudson

Zweryfikowano przez Feefo

2 months ago

Co Mrs Hudson sądzi o CruiseKings:

Exceptional Customer Service

Service I received from Molly Lamb at cruise Kings was amazing, Molly booked our cruise and then 4 friends after, she was very professional, experienced and a lovely friendly personality, I will...

Przeczytaj więcej

Alex Boyle

CruiseKings

2 months ago

Hello Mrs Hudson, Thank you for taking the time to share your experience with Cruise Kings. We are delighted to hear that Molly provided you with such exceptional service. It's wonderful to know that her professionalism, experience, and friendly personality made your booking process so enjoyable. We truly appreciate your kind words and look forward to assisting you with your future cruise bookings. Kind regards, Alex Boyle CruiseKings

Wiarygodny klient

Zweryfikowano przez Feefo

2 months ago

Honesty-Cruse Kings PLEASE TAKE THIS ON BOARD

great telephone and email service BUT I DO NOT WANT REPEATED ADVERTISING EMAIL SPAM please

Karla Kaye

CruiseKings

2 months ago

Thank you for taking the time to share your feedback and for taking my call. I’m sorry to hear about your frustration with the marketing materials you’ve been receiving. I can confirm that your details have now been removed from our marketing database. However, as some brochures are prepared and sent in advance, it may take a few weeks for these to fully stop. I was pleased to hear that you were very happy with the service provided by your agent when booking your holiday. Delivering a high standard of service is very important to us, and your feedback is greatly appreciated. Thank you again for speaking with me. If you have any further questions regarding your booking, please don’t hesitate to get in touch. Kind regards, Karla Kaye Cruise Kings

Mrs Gray

Zweryfikowano przez Feefo

GBR

2 months ago

Co Mrs Gray sądzi o CruiseKings:

Very confident with my choices.

Exceptional! How lovely to speak to your staff who are helpful, knowledgeable and are adaptable to my needs and expectations. I felt so confident with my subsequent decision making and am looking...

Przeczytaj więcej

Alex Boyle

CruiseKings

2 months ago

Hello Mrs Gray, It's wonderful to hear that your experience with our staff was so positive. We're delighted that they were able to provide the helpful and knowledgeable support you needed, adapting to your expectations to ensure you felt confident in your decisions. We're so pleased you're looking forward to your upcoming trips with us. Kind regards, Alex Boyle CruiseKings

Mrs Shimberg

Zweryfikowano przez Feefo

2 months ago

Co Mrs Shimberg sądzi o CruiseKings:

Happy customer

I’ve been with this travel agent for years now they’ve always give me wonderful service

Alex Boyle

CruiseKings

2 months ago

Hello Mrs Shimberg, It's wonderful to hear that you've had such positive experiences with our service over the years. We truly appreciate your continued loyalty and are so pleased that we have consistently met your expectations. Kind regards, Alex Boyle CruiseKings

Alex Boyle

CruiseKings

2 months ago

Mrs Baker

Zweryfikowano przez Feefo

2 months ago

Co Mrs Baker sądzi o CruiseKings:

Cruise booking

Excellent service. No hard sell Scott listened to what I was looking for and checked out the cabin options Easy booking process without any pressure .

Alex Boyle

CruiseKings

2 months ago

Hello Mrs Baker, We are so pleased to hear about your excellent experience with CruiseKings. It's wonderful to know that Scott provided such attentive service, listening to your needs and efficiently exploring cabin options. We appreciate you highlighting the easy and pressure-free booking process. Kind regards, Alex Boyle CruiseKings

Mr Baker

Zweryfikowano przez Feefo

ESP

2 months ago

Co Mr Baker sądzi o CruiseKings:

We Just Love Cruise Kings.

Jane Thurman is an excellent agent who always goes the extra mile to help us get what we are looking for. And Jane is the overriding reason we would not leave Cruise Kings.

Katie Parker

CruiseKings

2 months ago

Hello Mr Baker, Thank you for taking the time to leave us excellent feedback for our agent Jane. We are thrilled to hear that she always goes the extra mile for you to help get what you are looking for. We look forward to helping you in the future and we hope you have the most amazing cruise when the time comes. Kind regards, Katie Parker CruiseKings

Mr Chamberlain

Zweryfikowano przez Feefo

GBR

2 months ago

Co Mr Chamberlain sądzi o CruiseKings:

Very good service

Katie Parker

CruiseKings

2 months ago

Dear Mr Chamberlain, Thank you for taking the time out your day to leave us a five-star review. We are delighted to hear the team provided you with a very good service. We hope you are looking forward to your holiday and you have a wonderful cruise when it comes around. Kind regards, Katie Parker Scotlands Cruise Centre

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo