The travel director and bus driver were really good. They were polite, helpful, approachable and professional.
Recenzje produktów
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found your Travel Director and Coach Driver so polite, helpful, approachable and professional.
We are sorry that the cost of the Optional Excursions made the overall price of the tour higher than you had anticipated, and that you were unable to enter the Sagrada Familia, which we appreciate would have been a highlight for many guests. Your comments are a helpful reminder of the importance of presenting the full cost of the tour clearly, and we shall share them with our Operations Department so that they may be considered carefully.
Thank you again for your feedback, and we would warmly welcome the opportunity to host you again in the future.
The tour was a dream come true very amazing countries lots of culture and history just fabulous. Unforgettable memories for life time
Recenzje produktów
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour a dream come true, and that the culture and history of the countries you visited made such a strong impression. We are pleased to know that the journey has left you with memories that will last a lifetime, and we would warmly welcome the opportunity to host you again in the future.
Well organised tour. Some long days but we covered a lot of ground. Unless you are good at planning I recommend doing the Optional Experences/Excursions. Just remember you are on a Costsaver Tour so...
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Recenzje produktów
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share such a balanced and thoughtful account of your tour. It is genuinely rewarding to learn that you found it well organised, and that your Travel Director kept the group well informed and moving throughout. We are also pleased that you discovered so many interesting places along the way, and that you found the hotels comfortable and entirely adequate for your needs.
We appreciate your candour regarding the long travel days, and your helpful advice that the Optional Excursions are worth considering for guests who prefer not to plan their own time. Your description of the tour as a taster, and your observation that touring differs from holidaying, are apt, and we are encouraged that you may wish to return to explore some destinations more fully. We would warmly welcome the opportunity to host you again in the future.
The tour was amazing. We had a very helpful, friendly and knowledgeable tour director. He did an excellent job. The hotel in Istanbul was stuffy and room smelled of tobacco.
Recenzje produktów
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour amazing, that you saw so much in the course of it, and that your Travel Director was so helpful, friendly and knowledgeable.
We are sorry that the hotel in Istanbul was stuffy and that your room smelled of tobacco. This is not the standard we aim to provide, and we regret that it detracted from your comfort. We shall share your comments with our Operations Department so that the property may be reviewed carefully.
Thank you again for your feedback, and we would warmly welcome the opportunity to host you again in the future.
Will recommend Costsaver to friends and colleagues.
Recenzje produktów
Mantombi
Costsaver
23 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour so well organised, and that your Travel Director was so helpful and considerate throughout. We appreciate your kind intention to recommend us to friends and colleagues. We would warmly welcome the opportunity to host you again in the future.
*personal info removed by Feefo* was Great!
It was a great way to be introduced to Italy and leave with the craving to return.
Recenzje produktów
Mantombi
Costsaver
1 month ago
Thank you for taking the time to share your review. We are delighted to hear that you have fallen so deeply in love with Italy, and that the trip proved such a fine introduction to the country, leaving you eager to return.
It is also pleasing to learn that you valued the variety of locations and options available to you, and that your Travel Director made such a positive impression. We shall be happy to pass on your kind words to her.
We hope that you will have the opportunity to return to Italy with us in the future.
Everyone was great. Very helpful. *personal info removed by Feefo* is a great travel director. Learned many interesting and fun tidbits from him. He and our driver, *personal info removed by...
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Recenzje produktów
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Mantombi
Costsaver
1 month ago
Thank you for taking the time to share such a warm and detailed review. We are delighted to hear that you saw and experienced so much, that you felt the trip offered genuine value, and that you enjoyed the company of your fellow passengers throughout.
Your observation that the tour is fast-paced and calls for good stamina is a helpful one for prospective guests, and we are pleased that you were able to keep up so well. It is particularly pleasing to learn that your Travel Director shared so many interesting and entertaining facts, and that he and your Coach Driver were always ready to assist with anything you needed. We shall be happy to pass on your kind words to them both.
We hope that you will have the opportunity to travel with us again in the future.
We were very happy with the tour overall. *personal info removed by Feefo* l was an absolute gem. She has extensive knowledge of Spain and always had interesting stories and insights to share. Her...
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Recenzje produktów
Mantombi
Costsaver
1 month ago
Thank you for taking the time to share such a thorough and thoughtful review. We are delighted to hear that you were so pleased with the tour overall, and that you found the accommodation excellent, the Optional Excursions well chosen, and the group dinners consistently enjoyable and well organised.
It is particularly pleasing to learn that your Travel Director's knowledge of Spain, her engaging approach to its history and culture, and her attentiveness to guests requiring additional support made such a positive impression. We are equally grateful for your kind comments about your Coach Driver, whose professionalism and care for guests with mobility needs were clearly appreciated. We shall be happy to pass on your thanks to them both, together with your observation about the style of communication when managing a large group.
We were sorry to learn that the Alcaraz Castle tour did not offer the value you expected in comparison with the other experiences on the itinerary. We have shared your comments with our Product Development Department so that they may be considered when the optional activities are next reviewed.
We hope that you will have the opportunity to travel with us again in the future.
I was very impressed with the Tour Director….*personal info removed by Feefo* was an absolute professional and so knowledgeable about the history of the places we visited. It added to my...
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Mantombi
Costsaver
1 month ago
Thank you for taking the time to share your review. We are delighted to hear that you were so impressed by your Travel Director, whose professionalism and knowledge of the history of the places you visited deepened your understanding and appreciation of each one.
It is also pleasing to learn that you enjoyed the Optional Excursions and found the coach and driver of such a high standard. We shall be happy to pass on your kind words to them both.
We hope that you will have the opportunity to travel with us again in the future.
Fantastic experience, *personal info removed by Feefo* was a fantastic tour guide the whole time.
Recenzje produktów
Mantombi
Costsaver
1 month ago
Thank you for taking the time to share your review. We are delighted to hear that you had such a fantastic experience on your tour of the highlights of Greece, and that your Travel Director made such a positive impression throughout.
We shall be happy to pass on your kind words to her, and we hope that you will have the opportunity to travel with us again in the future.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.