I ordered 2 veluxes, both of which arrived with damage. However, replacements were sent out free of chance with no issue.
Data zakupu: 17/09/2019
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MT
Michal �Tokoly
Zweryfikowano przez Feefo
6 years ago
Co Michal �Tokoly sądzi o Condell Ltd:
Good price , but delivery never came. Waited all day for nothing.
Recenzje produktów
Data zakupu: 10/09/2019
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TC
Trusted Customer
6 years ago
Co Trusted Customer sądzi o Condell Ltd:
reply to query's
Condell Ltd Customer Services
Condell Ltd
6 years ago
Firstly we would like to thank you for taking the time to give us a review of which any input from our customers is highly valued and will be used to help further improve our services in the future. There was an oversight on our behalf and we missed your question, which we apologise for. We trust the product was sufficient for the job and you are happy with the product. Apologies again and we hope that you use us again in the future.
I’ve ordered few Kingspan insulation plasterboards from Condell. Even if there was a 2 days delay of delivery ( supplier’s fault I was told), I am still very happy with the price and the fact that I...
I was charged an extra £60.00 for delivery, but the items still have not arrived 3 weeks after ordering. If you can't do it, just say! If you say you can do it, then please just deliver my items.
Condell Ltd Customer Services
Condell Ltd
6 years ago
First and foremost we would like to apologise for the inconvenience this may have caused you. Unfortunately your order was being delivered direct from our supplier who let us down as they did not deliver on agreed delivery date. We are unaware of failed deliveries until we are contacted by the customer. We do apologise for the delay in delivery as we do appreciate your business and we hope that you continue to do business with us in the near future.
Condells need to deliver on the day booked and have better contact with their couriers, not telling you it’s on it’s way when it’s sitting in a warehouse not even loaded.
Condell Ltd Customer Services
Condell Ltd
6 years ago
First and foremost we would like to apologise for the inconvenience this may have caused you. We request a service from the couriers to deliver goods for a certain delivery date and we ourselves expect them to be delivered on these days and are unaware of any failed deliveries until informed by the customer. The information we provided to you is what was obtained from Tuffnells. Once again we do apologise for this and we hope you order with us again in the future.
I ordered a catnic lintel from Condell Ltd, there was I slight problem with the stock item but they sorted the problem out immediately and the item arrived on time as promised , service was spot on...
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Condell Ltd is a builder’s merchant and timber merchant based in Horsham and Hemel Hempstead and offering a nationwide service for any project from the smallest DIY job to commercial developments.