I had left the lock off the coal bin for loose coal to be emptied in to it ,as I was not going to be available for part of the day .I returned home to find bags left by the side of the bin -I was...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
5 years ago
Thank you for your feedback.
I do apologise for the driver not tipping them in your bunker, it doesn't actually state to tip in the bunker and the driver wouldn't tip them unless he had clear instructions to do so. Has you can appreciate if he had have tipped them and you didn't want them in that would be a greater mess to sort. I can add permanent instructions on to your account to avoid this happening again.
Service was good product was not.. I made mistake with my purchase, traditional house coal is what I got, I should have ordered smokeless. The traditional house coal is wet in the bags and is...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
5 years ago
Thank you for your feedback.
All the coal is stored outside at the depot and is a little unavoidable that it will get wet, only surface water and will burn as it should one the fuel has dried out. Recommend to let the fuel dry first before burning either in the fresh air when its dry or in a bucket by the fire.
Recenzje produkt贸w
Data zakupu: 31/12/2020
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Wiarygodny klient
Zweryfikowano przez Feefo
5 years ago
Not as good as previous service I had to wait nearly 3 weeks for delivery and that was because I had to phone and email a couple of time to see where my order was
Always very quick to respond and constantly in touch with up to date information on my delivery date and time.
Have used this company for a few years now and very happy to use for many more. ...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
W niezale偶ny spos贸b zbieramy recenzje dla firm, kt贸re z nami wsp贸艂pracuj膮. Nasza platforma zwraca si臋 tylko do zweryfikowanych kupuj膮cych, wi臋c mo偶esz mie膰 pewno艣膰, 偶e recenzje pochodz膮 od prawdziwych klient贸w.
Tylko klienci z dowodem zakupu mog膮 zostawi膰 recenzj臋 na Feefo. Dajemy tak膮 gwarancj臋, poniewa偶 kontaktujemy si臋 z kupuj膮cymi bezpo艣rednio po transakcji.
Sprawdzamy, czy recenzje pochodz膮 od prawdziwych klient贸w, dopasowuj膮c ich do poszczeg贸lnych sprzeda偶y lub transakcji. Zach臋camy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodz膮 od prawdziwych klient贸w, dopasowuj膮c ich do poszczeg贸lnych sprzeda偶y lub transakcji. Zach臋camy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.