W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o Chums

Wyświetlono wszystkie recenzje: 138,207

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Money not Refunded

I have still not had my money refunded so am not happy.

Helen

Chums

1 month ago

Thank you for your feedback. We are sorry to hear that you are unhappy with the refund process. Our records show that your refund was issued on 07/08/2026. Depending on your payment provider, it can sometimes take a few working days for the funds to appear in your account. If you have still not received the refund, please contact our customer service team so we can investigate this further with the payment provider. We apologise for any inconvenience caused and appreciate your patience.

Recenzje produktów

Helen

Chums

1 month ago

Thank you for your feedback. We are sorry to hear about your experience and understand your concern regarding the refund. Our records show that your refund was issued on 07/08/2026. Depending on your bank or payment provider, it can sometimes take additional time for the funds to appear in your account. If you have still not received the refund, please contact our Customer Services team with your return details, and we will be happy to investigate this further for you. We apologise for any inconvenience caused and appreciate your patience while this matter is resolved.

Data zakupu: 27/07/2026

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Three items with 5 Stars

Prompt delivery, bit of a hiccup with the packaging of the walker as not very strong box but all else was perfect.

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Recenzje produktów

Data zakupu: 02/08/2026

Dr Reg Eyre

Zweryfikowano przez Feefo

GBR

1 month ago

Co Dr Reg Eyre sądzi o Chums:

Comfortable house shoes

Ordered and supplied in good time. Since there were no hassles about sizing or colour, I would say great service.

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Recenzje produktów

Data zakupu: 02/08/2026

Mr Ivan Molson

Zweryfikowano przez Feefo

GBR

1 month ago

Co Mr Ivan Molson sądzi o Chums:

Trousers

Was easy to order online and arrived within a few days

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Recenzje produktów

Data zakupu: 02/08/2026

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Very good fit

Very good service & fast delivery

Anirudh

Chums

1 month ago

We sincerely appreciate your business and your valuable feedback.

Recenzje produktów

Data zakupu: 02/08/2026

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Very good

Anirudh

Chums

1 month ago

We sincerely appreciate your business and your valuable feedback.

Recenzje produktów

Data zakupu: 28/07/2026

Mr Jack wild

Zweryfikowano przez Feefo

GBR

1 month ago

Co Mr Jack wild sądzi o Chums:

Rubbish and unreliable Twice we have been promised a phone call and twice nobody has rang and that was last week and we are still waiting

Helen

Chums

1 month ago

Thank you for your feedback. We are sorry to hear that you have been disappointed with the service you received. We understand how frustrating it is to be promised a callback and then not receive one, particularly when you have been waiting for a resolution. This is not the level of service we aim to provide, and we apologise for the inconvenience caused. Your comments will be shared with the relevant team so that the missed callbacks can be reviewed and improvements made to our communication processes. Thank you for bringing this to our attention, and we are sorry for the frustration caused by the delay.

Recenzje produktów

Helen

Chums

1 month ago

Thank you for your feedback. We are sorry to hear that you experienced difficulties while trying to arrange the exchange for the correct size trousers. We understand how frustrating it must have been to contact us twice without receiving a resolution. Following receipt of the additional £5.00 payment yesterday, we can confirm that your replacement order has now been dispatched. We apologise for the delays and lack of communication during this process, as this is not the level of service we aim to provide. Thank you for your patience and for bringing this matter to our attention. Your comments will be shared with the relevant team to help improve our service and communication going forward.

Data zakupu: 28/07/2026

Wiarygodny klient

Zweryfikowano przez Feefo

1 month ago

Order and delivery

Order dealt with promptly no problems with delivery.

Anirudh

Chums

1 month ago

We are grateful that you took the time out to leave us this positive review.

Recenzje produktów

Data zakupu: 02/08/2026

Mr John Goodwin

Zweryfikowano przez Feefo

GBR

1 month ago

Co Mr John Goodwin sądzi o Chums:

Comfort

Quick and easy delivery. Good value for money and very comfy.

Anirudh

Chums

1 month ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Recenzje produktów

Data zakupu: 02/08/2026

Mr David Lowton

Zweryfikowano przez Feefo

1 month ago

Co Mr David Lowton sądzi o Chums:

Excellent

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Recenzje produktów

Data zakupu: 02/08/2026

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy Chums

Elasticated Waist Formal TrouserWięcej opinii o tym produkcieWyświetl stronę produktuReally good product helped a person with limited mobility to feel independent and smart. Would recommend for sure.

Clear Time Classic Quartz WatchWięcej opinii o tym produkcieWyświetl stronę produktuReally useful product for person with visual and mental limitations. Gave them confidence. Equally this watch would be useful for lots of reasons,

Ultra Slim Wheeled WalkerWięcej opinii o tym produkcieWyświetl stronę produktuAbsolutely brilliant, house has limited ,space so the slim walker is so much better than the wide ones supplied by NHS. Helped to give the person confidence, exercise and mobility. The price was...Przeczytaj więcej

Farah Hidden Stretch Waistband TrouserWięcej opinii o tym produkcieWyświetl stronę produktuFit was perfect quality very good

Pegasus Extra Wide Fit Touch Fasten TrainerWięcej opinii o tym produkcieWyświetl stronę produktuVery comfortable & good sizing

Pegasus Mens Wide-Fit Touch Fasten TrainerWięcej opinii o tym produkcieWyświetl stronę produktuLightweight easy to fasten , bought for someone who has a bad back.

Comfort TrouserWięcej opinii o tym produkcieWyświetl stronę produktuWe returned them because of wrong size and we are still waiting for you to contact us to pay the extra £5.00 for the next size up. We’ve been on the phone twice to sort it out but nothing has happened

Georgia Quilted Patchwork Bedspread SetWięcej opinii o tym produkcieWyświetl stronę produktuI ordered this bedspread last year but it was out of stock so I ordered it as soon as I seen it again. Love the material it is so soft the colours. are lovely too. My Granddaughter loves it too.

Rolling TrolleyWięcej opinii o tym produkcieWyświetl stronę produktuThe trolley is ideal in my shower. It is what I bought it for roomy between shelves for taller bottles. Very simple to assemble.

Pegasus Wide Fit Touch Fasten TrainerWięcej opinii o tym produkcieWyświetl stronę produktuEasy to put on. If you are a person like me and have trouble bending down to do your laces up these are what you need

Pegasus Wide G Fit Leisure ShoeWięcej opinii o tym produkcieWyświetl stronę produktuExcellent, good value.

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?