Despite the ease of filling in the forms online, I know that I can call the Customer Service Team at Cedar Tree if I have any questions. That is important to me.
Great cover, well priced, excellent loyalty scheme. Even with complicated health issues the application process is straightforward and prices reasonable. Also good when you need them, we made a claim...
I was really impressed that as soon as I got back from my holiday I was contacted to see if I needed to make any claims
I have taken out another policy already!
Cheap insurance but didn't get an email to download documents, only a text which looked dodgy and I couldn't confirm it. No way to ask them for an email link or at least customer service is so hidden...
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Social Media Team
Cedar Tree Insurance
22 days ago
Thank you for your review.
Please note that 3 minutes after you purchased the policy, we have emailed you the link to access your policy documents, to your registered email address. These emails possibly were redirected to your spam folder by your email provider, we can see, though, that you received the "Download documents" reminder and this email was viewed.
Our contact details are clearly posted on our website: https://www.cedartreeinsurance.com/contact-information.php and you could have contacted us via email; or via the phone or live chat during our working hours.
You may also consider downloading our free Cedar Tree TravelMate App, it allows you to access all your travel insurance policies in one place. You will be able to make a claim, buy a new policy and access your customer zone to make changes to an existing policy. If you have joined our loyalty club, you will also be able to access all your benefits and rewards via the app.
You can download our from our webapage: https://www.cedartreeinsurance.com/app.php
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....