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Recenzje sprzedawcy Caunce O’Hara

Ocena klientów
Wyjątkowe

Chartered business insurance brokers providing cover for freelancers, contractors, SMEs and larger corporate companies in the UK

Obsługa
4.8
/5
Produkt
4.7
/5

5

4

3

2

1

264

42

3

3

3

315

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 4,857
Wiarygodny klient
9 years ago
Data zakupu: 30/04/2016
Z
0
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PA
Paul
9 years ago
Data zakupu: 09/05/2016
Co Paul sądzi o Caunce O’Hara:
Great, as always.
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0
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HU
Hugh
Kent
9 years ago
Data zakupu: 23/04/2016
Co Hugh sądzi o Caunce O’Hara:
Very helpfull and immediate cover available
Easy and painless experience, highly recommended
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DE
Deb
9 years ago
Data zakupu: 08/03/2016
Co Deb sądzi o Caunce O’Hara:
It's been really bad but no one offers the product at the price you do ... So I guess you get what you pay for
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Natalie
Caunce O’Hara
9 years ago
Hi Deb, 

Thank you for your review, we are sorry you feel you have not received the high level of service that Caunce O'Hara delivers. We always look to be competitive but this is never at the expense of the service we provide.

You have my contact details if you would like to get in touch to discuss further.

Donna
Schemes Director 



 
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MA
Martin
9 years ago
Data zakupu: 13/06/2016
Co Martin sądzi o Caunce O’Hara:
excellent ..will use again
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GE
Geoff
9 years ago
Data zakupu: 04/04/2016
Co Geoff sądzi o Caunce O’Hara:
Poor renewal service
No contact, no renewal info! Just renewed without any notification!
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Donna
Caunce O’Hara
9 years ago

Hi Geoff,

We apologise that you have not received renewal communication from our office. We do send renewal invitations out 1 month before the policy is due and a reminder 14 days before, perhaps these have gone into your spam?

I have just left a message for you to call me so I can discuss the process and also make sure we have up to date contact details for you.  Happy to discuss when you get a moment to call me back.

 

 

 

Donna

SchemesDirector

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Wiarygodny klient
9 years ago
Data zakupu: 15/06/2016
Very poor communication, non existent after sales
Their director has had feedback in person - they renewed my policy, didn't inform me, didn't send out any papers and were only alerted when I tried to get a quote for a renewal after which they...

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Donna
Caunce O’Hara
9 years ago
Hi Katherine,

We are sorry that you have not found the service to be of the high standard Caunce O’Hara provide.  Our renewal procedure is to send an invitation 1 month before the renewal date and then a further reminder two weeks before.

We do appreciate that some emails do not reach clients, or end up in junk email, and it seems this has been the case here.  I can see the automatic renewal process has been switched off on your file, following discussions, and we will contact you prior to renewal next year to ensure you have received the communication.

Please feel free to contact meshould you want to discuss further.

 

Donna

Schemes Director

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Wiarygodny klient
9 years ago
Data zakupu: 27/05/2016
Professional indemnity insurance
Efficient processing of my request
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GE
Gerry
Binfield, Berkshire.
9 years ago
Data zakupu: 16/06/2016
Co Gerry sądzi o Caunce O’Hara:
I would be very happy to recommend this Company to any of my colleagues,
The gentleman that I dealt with by telephone was very helpful, patient and able to answer my queries so that we were able to complete the transaction with confidence..
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Donna
Caunce O’Hara
9 years ago

HiGerry

 

Thankyou for your review.  It is lovely to hear that the team are helpful and patient which is what we always aim for at Caunce O’Hara.  Purchasing Professional Indemnity should be a simple and slick process and I am glad we could assist with the insurance.

 

Donna

Schemes Director

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KE
Kevin
Devon
9 years ago
Data zakupu: 23/03/2016
Co Kevin sądzi o Caunce O’Hara:
Hard to better
Knowledgeable, straightforward, no drama service, given professionally and courteously. I have recommended Caunce O'Hara a number of times, and would certainly do so again.
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Informacje o Caunce O’Hara
Insurance Brokers
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82 King Street, Manchester, Lancashire, WA10 3XL, United Kingdom
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