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Recenzje sprzedawcy Caunce O’Hara

Ocena klientów
Wyjątkowe

Chartered business insurance brokers providing cover for freelancers, contractors, SMEs and larger corporate companies in the UK

Obsługa
4.8
/5
Produkt
4.7
/5

5

4

3

2

1

258

41

2

2

3

306

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 4,867
TC
Trusted Customer
Wigan
9 years ago
Data zakupu: 09/06/2016
Co Trusted Customer sądzi o Caunce O’Hara:
Great Customer Service
Polite, courteous, helpful and explained what was required from me and recommended the most cost effective cover options for my roll and turnover. Very Good
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Trusted Customer
9 years ago
Data zakupu: 09/06/2016
Co Trusted Customer sądzi o Caunce O’Hara:
Competent & Helpful
Very quick, competent and staff always helpful and well informed.
0
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Trusted Customer
Berkshire
9 years ago
Data zakupu: 07/04/2016
Co Trusted Customer sądzi o Caunce O’Hara:
easy to sign up online and renew
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0
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Trusted Customer
England
9 years ago
Data zakupu: 26/05/2016
Co Trusted Customer sądzi o Caunce O’Hara:
Poor customer service
You took the fee of £300 without previous reference to me or sending an invoice - I was quite surprised. I amy have wanted to change my cover but was not given this opportunity
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Donna
Caunce O’Hara
9 years ago
Hi Simon,

Thanks for taking my call.  As discussed I am sorry that the two renewal emails did not reach you.  I have switched the automatic renewal off for next year, as discussed, and we will contact you in advance to make sure all emails are reaching you

Best regards


Donna 
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Wiarygodny klient
9 years ago
Data zakupu: 07/03/2016
..
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Trusted Customer
9 years ago
Data zakupu: 30/03/2016
Co Trusted Customer sądzi o Caunce O’Hara:
Wasn't aware this was purchased as I wasn't contacted and payment was automatically taken from my account. I do not actually need the insurance
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Donna
Caunce O’Hara
9 years ago
Hi Sean

We apologise that you have not received renewal communication from our office. The renewal process is to send out an email 1 month before the policy renewal date and a further reminder 14 days prior to the renewal Looking at your review it appears you might not actually need the Professional Indemnity Insurance cover after all.  I have just left a message for you regarding this and would be happy to discuss a full refund if you could call me back.

 

 

Donna

SchemesDirector

TC
Trusted Customer
9 years ago
Hi Donna Thank you for your prompt and professional response & confirming the refund. Many thanks Sean
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Trusted Customer
9 years ago
Data zakupu: 02/06/2016
Co Trusted Customer sądzi o Caunce O’Hara:
Very professional and helpful, especially to start up companies.
On the one occasion in last 10 years I needed to 'call in insurance to help' t(damaged IT equipment) they were most processional and speedy.
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Trusted Customer
Cheshire
9 years ago
Data zakupu: 23/03/2016
Co Trusted Customer sądzi o Caunce O’Hara:
Good professional service.
Easy renewals process and quick and efficient response to after-purchase queries.
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Trusted Customer
Glasgow
9 years ago
Data zakupu: 19/05/2016
Co Trusted Customer sądzi o Caunce O’Hara:
Insurance made easy!
Helpful and friendly
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Trusted Customer
Solihull
9 years ago
Data zakupu: 31/05/2016
Co Trusted Customer sądzi o Caunce O’Hara:
Very professional
These guys are always professional and extremely easy to deal with.
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Informacje o Caunce O’Hara
Insurance Brokers
Pokaż wszystkie
82 King Street, Manchester, Lancashire, WA10 3XL, United Kingdom
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