I was informed that the dishwasher that was being sent to site had been on loan for a month but has been checked over by your engineer and it as good as new !
The door seal/gasket has fallen off...
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Steve
Caterkwik
8 years ago
We are really sorry for the problems experienced. Our Service Manager, Nicola Porter, would appreciate the opportunity to discuss directly. Please call 01229 484949.
Recenzje produktów
Steve
Caterkwik
8 years ago
We are really sorry for the problems experienced. Our Service Manager, Nicola Porter, would appreciate the opportunity to discuss directly. Please call 01229 484949.
Data zakupu: 06/07/2017
0
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Caterkwik:
Excellent service, quick delivery pleasant staff 5*
Terrible...will never use again. Late deliveries, bad customer service and communication
Steve
Caterkwik
8 years ago
Dear Sir, we apologise sincerely for the delay experienced with parts of your order following a shipment twice being held up between port and our warehouse. I agree that the situation was extremely frustrating and we are genuinely sorry for the inconvenience incurred but would assure you that we did contact you as soon as we were made aware of the delays and did everything in our power to get the goods to you as quickly as possible.
Recenzje produktów
Steve
Caterkwik
8 years ago
We apologise for the problem you are experiencing with the sink. They have proven very popular and we'd be grateful if you would please contact our service team who will be happy to assist in resolving the issue.
Definitely buy again from them, prompt service and updates
Recenzje produktów
Data zakupu: 18/07/2017
0
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Caterkwik:
Improve delivery options. For larger items unrealistic in this age of technology to expect people to wait as I did 8 hours in a lock up club for a delivery that never came.
Steve
Caterkwik
8 years ago
We apologise sincerely that the original delivery did not arrive on the scheduled day. The vast majority of our deliveries are on time and are supported by accurate tracking. We also offer a variety of delivery services to cater for varying requirements. On this occasion I understand that TNT attempted, on multiple occasions, to deliver without success and that we did eventually deliver on our own transport. We of course look to learn from your review and will feedback to our sales team and courier.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
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Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.