Would have been excellent based on previous purchases but this time the basic H88 cartridge was sent not the 88XL which has more ink but I did not complain because I didn't look up the order to see...
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Wiarygodny klient
12 years ago
My mistake. Box label misleading. Now seems correct product was sent.
Data zakupu: 15/07/2013
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Wiarygodny klient
12 years ago
Fantastic service; easy to locate what I needed, easy processing and fast delivery. Brilliant!
Having to sign for parcel caused a delay of almost a week in receiving my order. For this reason I will not be able to use Cartridge Monkey again.
CartridgeMonkey.com
CartridgeMonkey.com
12 years ago
Thank you for taking the time to leave us your feedback.
I am really sorry to hear that you had some problems with the delivery of your last order.
I do understand your frustration with having to sign for your goods. We try our very best to accommodate each and every one of our customers so it is disappointing to hear that we have let you down on this occasion. The reason we use courier deliveries wherever possible is so that we can offer our customers a fast guaranteed next day delivery service as well as the ability to track the delivery at any time.
I know that this delivery option is not always ideal for everybody due to the signature being required and I am really sorry that it is this aspect that has caused the delay. As a valued customer we would always try our upmost and do everything in our power to try to help and resolve the situation. We are always willing to make changes to the delivery address or pass on further instructions to the delivery driver if it will help.
Again I can only apologies for the delay you encountered. I am going to look into this further and pass your comments on to my supervisor. We would love for you to continue using us in the future so if there is anything we can change or implement then I will make sure this issue is addressed.
Kind Regards
David
Customer Care Team
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.