W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy CaminoWays.com | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

We found the staff at HQ to be friendly, informative and reassuring.

Recenzje produktów

Data zakupu: 02/09/2013

0

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

Always had a very prompt reply to any requests or enquires

Recenzje produktów

Data zakupu: 20/09/2013

0

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

Very friendly and knowledgeable staff

Recenzje produktów

Data zakupu: 20/09/2013

0

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

CW responded with promptness and patience to the various changes to my requirements before our…

CW responded with promptness and patience to the various changes to my requirements before our final itinerary.

Recenzje produktów

Data zakupu: 06/09/2013

0

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

The booking was easy and well organised by the people in the office who were…

The booking was easy and well organised by the people in the office who were easy to contact and friendly.

Recenzje produktów

Data zakupu: 20/09/2013

0

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

Though response to emails was excellent, the booking of requested hotels was poor.

CaminoWays.com

12 years ago

Thank you for your feedback, Wendy. As with all reservations booking of hotels are subject to availability. We are happy to contact a requested hotel to make a booking however if we are informed they do not have availability on the requested dates we must make alternative arrangements. When stays in country cottages are arranged we offer a free pick up from the town and also a transfer back after breakfast the next day and as such there should not have been reason to take a taxi. If you wish to discuss this matter further please do not hesitate to contact us. Kind Regards Maria, CaminoWays.com

Recenzje produktów

Data zakupu: 28/09/2013

0

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

Excellent and friendly and very flexible Stephanie

Recenzje produktów

Data zakupu: 21/09/2013

0

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

All arrangements were well executed with the exception as below. Less than impressed with Complejo la…

All arrangements were well executed with the exception as below. Less than impressed with Complejo la Cabana 3 The food at dinner was very poor and the place generally would only appeal to teenagers...

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CaminoWays.com

12 years ago

Thank you for your feedback, Shireen. We are disappointed to hear you did not enjoy your stay at La Cabana as this is our first choice hotel in Palas do Rei and typically receives very good feedback. We will make our reservations team aware of these comments. Kind Regards Maria, CaminoWays.com

Recenzje produktów

Data zakupu: 31/08/2013

0

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

Excellent service throughout booking process Karen

Recenzje produktów

Data zakupu: 27/09/2013

0

Wiarygodny klient

Zweryfikowano przez Feefo

12 years ago

Dealt with too many staff members - queries would be answered eventually by someone else…

Dealt with too many staff members - queries would be answered eventually by someone else - initial service provided was suddenly unavailable etc

CaminoWays.com

12 years ago

Thank you for your feedback, Amanda. As we are a small team it is true that one may speak to different agents at different times. All agents are aware of bookings and have a full history of same available. We are unsure what you mean by the service being suddenly unavailable however if you wish to discuss this further please do not hesitate to contact us. We are concerned about the mention of bed bugs as this has not been an issue with our hotels. We would appreciate if you could send us an email so we can learn more on this and act on it. Kind Regards Maria, CaminoWays.com

Recenzje produktów

Data zakupu: 01/09/2013

0

Recenzje sprzedawcy CaminoWays.com

Cycling ToursWięcej recenzji tego produktu - (90)Wyświetl stronę produktuA most satisfying and rewarding experience would be an understatement. It was simply fantastic! Buen Camino

Walking ToursWięcej recenzji tego produktu - (90)Wyświetl stronę produktuWe had a wonderful time and all the arrangements worked like a dream

Walking ToursWięcej recenzji tego produktu - (65)Wyświetl stronę produktuGreat guide, good transfers, one hotel of poor quality but otherwise an extremely enjoyable experience

Walking ToursWięcej recenzji tego produktu - (1)Wyświetl stronę produktuAll hotels and baggage transfers were fully satisfactory. Only the last hotel (San Martine) was a bit over-Spartan for my taste. I would have preferred a bit more luxury on completing my Camino. The...Przeczytaj więcej

Walking ToursWięcej recenzji tego produktu - (65)Wyświetl stronę produktuI really enjoyed the holiday. The guide was very helpfula and the hotels were just right.

Walking ToursWięcej recenzji tego produktu - (175)Wyświetl stronę produktuTransfers were poor, communitcation to hotels was poor, communications from the hotel to Camino was never transferred to me. Pazo de Sedor had sent you a map to show us how to get from the Camino to...Przeczytaj więcej

Walking ToursWięcej recenzji tego produktu - (9)Wyświetl stronę produktuIt was excellent - very well organized - nice hotels and the luggage service very efficient. We particularly liked the hotel at Roncevalles Stephanie

Walking ToursWięcej recenzji tego produktu - (175)Wyświetl stronę produktuInteresting but feel milestones along the way could do with some revisions as they were far from accurate. A good GPS would improve accuracy.

Walking ToursWięcej recenzji tego produktu - (20)Wyświetl stronę produktuWe had the best of time. Everything ran very smoothly & we can't wait to walk the next stage. THANKYOU camino ways! Karen

Cycling ToursWięcej recenzji tego produktu - (1)Wyświetl stronę produktuAccommodation was very sub-standard - double bed requested as a couple but only single beds provided, bed bugs present in two locations

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?