My booking experience was good it was my first booking with Camino Ways and I was a bit unsure but everything ran so well.
Im hoping to have another group next year.
Many thanks to Richard and Claire...
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Recenzje produktów
Data zakupu: 16/04/2014
0
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Wiarygodny klient
Zweryfikowano przez Feefo
12 years ago
Emails always answered promptly
Recenzje produktów
Data zakupu: 04/04/2014
0
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
12 years ago
Very helpful and everything went according to plan
Loved all the places we stayed. Some towns were pretty bleak but if they were the staff & the hospitality was usually first class..
CaminoWays.com
CaminoWays.com
12 years ago
Thank you so much for your feedback, we are delighted to hear you had an amazing trip on the Camino.
The tour guides are booked to support the group during the walk but once in Santiago we find most people want to explore the city on their own, hence the scheduled free time. Once the destination is reached (the hotel in Santiago), the guide's work is complete from our end. However we appreciate feedback such as this and suggestions for future tours.
We hope to hear back from you in the future.
Kindest Regards
Maria, CaminoWays.com
Hotel requested was not provided even though it was available at the time
we booked. As we stayed on in Rome for 3 days this was important to us.
This is extremely dangerous and needs to be changed...
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CaminoWays.com
CaminoWays.com
12 years ago
Thank you for your feedback.
We are disappointed to hear the trip did not live up to your expectations.
In relation to hotel bookings, we always contact requested hotels however if we are informed they have no availability we can not make the booking. If this happens, we always book a hotel of similar standard.
It is also possible that hotels might have rooms available for TPIs that are not always accessible to other providers.
With regards to the walking notes for the Via Francigena trail, these are the best available in the market at the moment but we are always trying to keep them up to date. Unfortunately when walking into big cities, main roads can often be difficult to avoid.
We hope you enjoyed your trip overall and look forward to hearing from you in the future.
Kindest Regards
Richard, CaminoWays.com
the reservation process worked out well, the information packs were excellent and provided everything we needed.
CaminoWays.com
CaminoWays.com
12 years ago
We are disappointed to hear the food and accommodation didn't live up to your expectations. The standard pilgrim menu meal is included in all bookings, as this is the menu provided by hotels.
We also offer B&B options, if clients prefer to organise their own dinner; as well as hotel upgrades where possible (mainly in bigger towns and cities).
We work with the very best hotels available along the way.
Kindest Regards
Maria, CaminoWays.com
Walking routes more info needed in them re hills and paths
CaminoWays.com
CaminoWays.com
12 years ago
Thank you so much for your feedback.
We are delighted to hear you enjoyed the trip and accommodation booked with us. Our packages include dinner while walking as standard, as most walkers rather have dinner booked along the way. However it is also possible to book on a B&B basis.
Kindest Regards
Maria, CaminoWays.com
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!