Thank you for your order and for sharing your feedback. We're really pleased to hear that the cable was exactly what you needed and that our staff were helpful and informative throughout - we appreciate that.
Regarding the delivery delay, we want to clarify that your order was dispatched the same day via DPD Next Day service, as requested. Unfortunately, the delay was caused by the courier and was outside of our control. We completely understand how frustrating that can be, especially when next-day delivery has been selected.
We're always working closely with our delivery partners to ensure better consistency and reliability, and we’re very sorry this one didn’t go to plan.
Thanks again for your understanding, and we hope to assist you again soon.