W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Buddy Pet Insurance | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 177

Wiarygodny klient

Zweryfikowano przez Feefo

4 months ago

Premature

Really? I haven't even lodged a claim yet for my canine. Send me the link again once I have lodged a claim and see how that pans out. Further I haven't even received the policy details yet,...

Przeczytaj więcej

Buddy Pet Insurance

4 months ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback. Your policy documents can take up to 5 to 7 business days to be received since the day you took out the policy. If you have yet to receive this via mail, please inform us and we will assist in ensuring you receive your items. Kind regards, Scott

Wiarygodny klient

Zweryfikowano przez Feefo

4 months ago

New pet insurance

Great customer service experience and reasonable pricing for two pets.

Buddy Pet Insurance

4 months ago

Hi there, It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your pet insurance needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Wiarygodny klient

Zweryfikowano przez Feefo

4 months ago

I need to cancel this policy now , I don’t need it anymore, my husband got a letter deal

Buddy Pet Insurance

4 months ago

Hi there, Thank you for reaching out. I am sorry to hear of your dissatisfaction regarding your policy and appreciate you sharing your feedback with us. I have passed your request on to the relevant team to assist you further. Kind regards, Alisa

Wiarygodny klient

Zweryfikowano przez Feefo

4 months ago

Good

Buddy Pet Insurance

4 months ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Wiarygodny klient

Zweryfikowano przez Feefo

4 months ago

Excellent service and value

The lady was very patient with my questions. Everything was clear and explained when I didn't understand something. Excellent worker lovely in all ways. Give her a pay rise.

Buddy Pet Insurance

4 months ago

Hi there, It is a pleasure to hear of the great service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words onto our team member on your behalf. Kind regards, Alisa

Crystal R

Zweryfikowano przez Feefo

AUS

4 months ago

Co Crystal R sądzi o Buddy Pet Insurance:

Easy to work with and great communication. Will definitely recommend to family and friends

Buddy Pet Insurance

4 months ago

Hi Crystal, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Wiarygodny klient

Zweryfikowano przez Feefo

4 months ago

She was easy to talk to. Well mannered.

Buddy Pet Insurance

4 months ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Wiarygodny klient

Zweryfikowano przez Feefo

4 months ago

I really don't know what you're trying to achieve with this.

It was ok but how you do from here-on is what really matters!

Buddy Pet Insurance

4 months ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Wiarygodny klient

Zweryfikowano przez Feefo

4 months ago

Easy application

Easy to sign up online.. not lots of silly repetitive questions !

Buddy Pet Insurance

4 months ago

Hi there, It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy. Thank you for taking the time to let us know about your experience, we really appreciate it! Kind regards, Alisa

Wiarygodny klient

Zweryfikowano przez Feefo

4 months ago

Expeditiously and Professionally

My inquiry and application were handled expediently and professionally. Thank you to Daniel, for her help and support.

Buddy Pet Insurance

4 months ago

Hi there, It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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