W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o Brooks Braithwaite

Wyświetlono wszystkie recenzje: 954

Trusted Customer

7 years ago

Co Trusted Customer sądzi o Brooks Braithwaite:

very pleased

Tim

Brooks Braithwaite

7 years ago

Hello Miss Sheen,

Thank you very much for the great review.

It's lovely to hear you are pleased with the insurance.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Wiarygodny klient

7 years ago

Yes

Always use Petplan as simple to use, cover is the best available

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review.

I am glad to hear you found the cover best for the business.

If you do need anything else at all, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Wiarygodny klient

7 years ago

Yes

The quote was simple and explanatory regarding the types of cover I required and may require. Reasonable price too. Very pleased with the result.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the lovely review.

It's great to hear you are pleased with the cover and premium on the policy.

If you do need anything at all in future, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co Trusted Customer sądzi o Brooks Braithwaite:

Dog home boarding

Quick and easy to use, no fuss application. Couldn’t be happier.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Winnicott,

Thank you very much for the amazing review.

It is always great to hear about our application process, as our aim is to keep it quick and easy!

I am glad you are happy with the insurance. If you do need anything else at all, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Co Trusted Customer sądzi o Brooks Braithwaite:

Send out an immediate renewal email. Make the online account easier to use. Doesn't clarify that I have purchased a renewal

Tim

Brooks Braithwaite

7 years ago

Hello Miss West,

Thank you for your feedback and taking the time to speak with my colleague earlier.

I can see the documents have been re-sent and they are available online if needed.

I apologise for the confusion, but hopefully this has now been resolved.

If you do need anything else, please do let us know!

Kind Regards,

The Petplan Sanctuary Team!

Trusted Customer

7 years ago

Sorted issue out quickly and efficiently.

Trusted Customer

7 years ago

Co Trusted Customer sądzi o Brooks Braithwaite:

It was easy to manage, easy to understand, clear and I felt extremely reassured when buying my insurance.

Tim

Brooks Braithwaite

7 years ago

Hello Miss Redfern,

Thank you very much for the amazing review!

It is lovely to hear you found the process clear and easy, as this is exactly what we aim for.

If you do need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Wiarygodny klient

7 years ago

Professional outfit with different monthly payments according to one's individual needs. Paperwork thorough and well set out. Only reason I'm cancelling is that I'm retiring. I used this company for...

Przeczytaj więcej

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review.

It is lovely to hear you enjoyed our service and spent so many years insured with us.

We hope you enjoy retirement!

Kind Regards,

The Petplan Sanctuary Team!

Wiarygodny klient

7 years ago

Very good customer service, and communication.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review!

It is great to hear you found our customer service and communication good.

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Wiarygodny klient

7 years ago

Good customer service when we needed policy issue sorting.

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the great review!

It is lovely to hear that you found our customer service good.

If you need anything at all in future, please do let us know.

Wiarygodny klient

7 years ago

Yes

Good service over the phone, friendly and helpful lady who I spoke to :)

Tim

Brooks Braithwaite

7 years ago

Hello,

Thank you very much for the amazing review.

It is great to hear you found our service friendly and helpful!

If you need anything at all in future, please do let us know.

Kind Regards,

The Petplan Sanctuary Team!

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy Brooks Braithwaite

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?