Very helpful, friendly
Explained everything clearly
0
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Trusted Customer
Zweryfikowano przez Feefo
7 years ago
Co Trusted Customer sądzi o Brooks Braithwaite:
Always receive a personal service!
Luis
Brooks Braithwaite
7 years ago
Good morning Mrs Redpath,Thank you for leaving a review. Top quality Customer service is a priority for us so it's fantastic to hear that you've had a good experience!
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Kind regards, the Petplan Sanctuary team
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Trusted Customer
Zweryfikowano przez Feefo
7 years ago
Co Trusted Customer sądzi o Brooks Braithwaite:
Public liability insurance
It was easy to do business with and very helpful
Luis
Brooks Braithwaite
7 years ago
Good morning,Thank you for your kind review. The team are always keen to help and are delighted that you found us easy to deal with!
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Kind regards, The Petplan Sanctuary team
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Trusted Customer
Zweryfikowano przez Feefo
7 years ago
Co Trusted Customer sądzi o Brooks Braithwaite:
Good Service and value
Value policies and good service
Luis
Brooks Braithwaite
7 years ago
Hi Ms Hemstock,Thank you for taking the time to leave a review. We always try our best to be competitive so we're pleased that you have found us to be good value!
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Kind regards, The Petplan Sanctuary team
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Trusted Customer
Zweryfikowano przez Feefo
Perth
7 years ago
Co Trusted Customer sądzi o Brooks Braithwaite:
Great Product
No muss no fuss renewal of this product done quickly and efficently, I use this product for our boarding kennels & cattery and also for use pet plan for our own pets. A no nonsence proffesional...
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Luis
Brooks Braithwaite
7 years ago
Hi Mr & Mrs McAdam,Thank you for your kind review. We always strive to provide an accessible service for our clients and we're glad that you found us efficient and professional!
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Kind regards, The Petplan Sanctuary team.
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Wiarygodny klient
7 years ago
Yes
Easy to use site, and excellent friendly staff.
Daisy
Brooks Braithwaite
7 years ago
Good afternoon,
Thank you for taking time to leave your kind review. We strive to provide the best customer service possible so are really pleased to hear you found our staff friendly and website easy to use.
If you ever need to get in touch with us to discuss your policy please don't hesitate to do so. Our number is 0345 070 1064 and we are open Monday-Friday 9am-5:15pm.
Kind RegardsThe Petplan Sanctuary Team
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Wiarygodny klient
7 years ago
Very helpful
Very helpful
Daisy
Brooks Braithwaite
7 years ago
Good afternoon,
Thank you for taking the time to leave your kind review, we're really pleased we could help you with your pet business insurance.
If you ever need to contact us our telephone number is 0345 070 1064 and we are open Monday-Friday 9am-5:15pm.
Kind RegardsThe Petplan Sanctuary Team
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Wiarygodny klient
7 years ago
Przesłane pliki
Wyświetl wszystkie pliki (1)
A very positive customer friendly and easy to deal with company
We have always been happy with the renewal procedure and premium for our Public Liability Insurance. Information documentation is clear and the renewal procedure is straight forward. Personal...
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Trusted Customer
Gainsborough
7 years ago
Co Trusted Customer sądzi o Brooks Braithwaite:
Ease of implementation
Pleased with the speed of implementation of policy
Daisy
Brooks Braithwaite
7 years ago
Hi Jeffrey,
Thank you very much for leaving your review, we're really glad we could cover your Insurance needs with efficiency.
If you ever wish to contact us about your policy please don't hesitate to get in touch. Our phone number is 0345 070 1064 and our office hours are 9am-5:15pm.
Kind RegardsThe Petplan Sanctuary Team
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Wiarygodny klient
7 years ago
Very Disappointing Service
I have had to chase my payments for claims from 2+ months ago. Unacceptable. The vets were blamed for not sending information. Not true.
Hayley
Brooks Braithwaite
7 years ago
Hi there,
thank you for the feedback regarding your recent claim and we are sorry to hear that you are unhappy with the service.
We have looked into this and we can see that there has been a problem previously with us receiving information from the vet so we believe there may be a issue between our system and the vets system.
This is currently being investigated and we hope to resolve this matter as soon as possible.Kind Regards, The Petplan Sanctuary Claims Team.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.