Hi Anthony,
Thank you for taking the time to leave a review. Our team are always striving to provide the best customer service possible, so it's great to hear that we are achieving this!
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Very quick and easy
Luis
Brooks Braithwaite
6 years ago
Good afternoon,
It's a priority of ours to ensure that our clients experience in dealing with us is hassle free, so It's great to hear that you have found the renewal process quick and easy.
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Good service
Not issues in making an amendment to policy. Quick and easy and friendly service
Luis
Brooks Braithwaite
6 years ago
Good afternoon,
Thank you for taking the time to leave such a positive review! We aim to make our policies as flexible as possible, so it's great to hear that you have found it easy to make changes.
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
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Wiarygodny klient
Zweryfikowano przez Feefo
7 years ago
Recommended
Excellent, very happy with my business insurance as a dog walker. When I needed to phone up I found that the customer service was excellent and everything was handled quickly and efficiently. Highly...
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Luis
Brooks Braithwaite
6 years ago
Good morning,
Thank you for your kind review. Quality customer service is a top priority for our team and we're happy to hear that we're hitting the mark!
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Kind regards, the Petplan Sanctuary team
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Wiarygodny klient
Zweryfikowano przez Feefo
7 years ago
Ins for a doggy day care
Very helpful and friendly
Dani
Brooks Braithwaite
7 years ago
Good afternoon,
Thank you so much for your review!
It's lovely to hear that you have found us very helpful and friendly!
If we can be of any assistance in the future, please don't hesitate to contact us.
Kind regards,
The Petplan Sanctuary team
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Wiarygodny klient
Zweryfikowano przez Feefo
7 years ago
Yes, it is exactly what I wanted and recieved the appropriate advice.
Reasonable priced for such high insurance cover.
Dani
Brooks Braithwaite
7 years ago
Hi there,
Thank you for your brilliant review of our service!
We are happy to see that you feel we have provided the exact cover you were looking for!
If we can be of any help in the future, please don't hesitate to get in touch.
Kind regards,
The Petplan Sanctuary team
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TC
Trusted Customer
Zweryfikowano przez Feefo
7 years ago
Co Trusted Customer sądzi o Brooks Braithwaite:
Very good service and price competitive
Very good service and price competitive
Dani
Brooks Braithwaite
7 years ago
Hi Patricia,
Thank you for your review!
We are glad to know that you have been provided with a very good service, and that you find our prices to be competitive!
If we can be of any assistance in the future, please don't hesitate to contact us.
Kind regards,
The Petplan Sanctuary Team
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TC
Trusted Customer
Zweryfikowano przez Feefo
Headcorn
7 years ago
Co Trusted Customer sądzi o Brooks Braithwaite:
Fabulous service
The staff are polite and helpful and whilst I haven’t had too many claims, when I have needed to, the service has always been smooth and prompt
Hayley
Brooks Braithwaite
7 years ago
Hi Amy,
Thank you so much for your positive review and for your kind words.
It it is great to hear that when you needed to make a claim it was dealt with smoothly and promptly.
We hope you have a lovely day,
The Exotic Direct Claims Team.
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Wiarygodny klient
Zweryfikowano przez Feefo
7 years ago
Insurance certificate not yet arrived
Competitive cost,simple read format too.would recommend
Luis
Brooks Braithwaite
6 years ago
Good morning,
Thank you for taking the time to leave a review, customer feedback is always important to us! It's fantastic that you've found our pricing to be competitive and our policy wording easy to understand.
As you purchased your policy online your documents will be available on our website, however if you wish to have them posted, please feel free to call the team on 0345 070 1064 and we'll be happy to help. We're open Monday - Friday, 9am - 5:15pm.
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TC
Trusted Customer
Zweryfikowano przez Feefo
Town
7 years ago
Co Trusted Customer sądzi o Brooks Braithwaite:
I have been a Pet plan customer for many many years and have always been happy with the service.
Luis
Brooks Braithwaite
6 years ago
Good afternoon,
Thank you so much for your loyal custom. It's fantastic to hear that you have been happy with our service over so many years, and if there is any way that we can improve please do let us know!
If you ever need to speak to us in future please don't hesitate to get in touch. Our phone number is 0345 070 1064 and we are open Monday - Friday 9am-5:15pm.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.