Thank you for your review and feedback.
We apologise for the issues you have had with the Courier Company. Although we use a next day delivery service, occasionally it can take a little longer than expected. This rarely happens, however we understand the frustration caused when it does.
We have passed your comments onto the Courier company and hopefully they can make changes and improvements from them.
Hope the move went well despite the issues with the Courier Company.
Very efficient service and good quality products.. The boxes were sturdy, easy to assemble and the tape dispenser made it an easy job putting them together. The bubble wrap was good but I would have...
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Martyn
Boxes for Moving Home
2 years ago
Thank you for your review and feedback on the Strong Removal Boxes. Appologies for the bubble Wrap being out of stock. Hope the move all went well.
Easy to order but options to select specific amounts are only multiples of 5, sadly.
Martyn
Boxes for Moving Home
2 years ago
Hi Adam,
Thanks for the feedback. We unfortunately dont sell boxes individually as the costs just dont work out re Packing & Delivery.
Hope the move went well.
AS
Adam Shattock
2 years ago
Only 9 boxes out of 10 ordered. 4/9 are single skin. Not sold as described. Order not fulfilled. 44.4% were not what I paid for.
Martyn
Boxes for Moving Home
2 years ago
Hi Adam,
If there are issues with your order please can you contact us directly so that we can resolve them.
We are not in business to Rip people off and are fully contactable if you have any problems.
Unfortunately the mobile number you have left with us on your order is incorrect so we are unable to contact you directly.
If it's possible for you to communicate with us first before assuming the worst and leaving unnecessary negative reviews that would very much be appreciated.
My contact details are below. You can also come through to me directly on the Whatsapp link on our contact page:
https://www.removalboxes.co.uk/contact/
Unless you actually contact us Directly via the phone with any issues then we cant help!
Look forward to hearing from you.
Kind Regards,
Martyn - 01580 230 303
Martyn
Boxes for Moving Home
2 years ago
Hi Adam,
We have tried to Call and email you, not much more we can do unless you contact us back.
All our contact details on our website and in previous communications.
Not sure why you have changed your ratings down as we have been trying to contact you to help and resolve.
Kind Regards,
Recenzje produktów
Martyn
Boxes for Moving Home
2 years ago
Hi Adam,
Thank you for the feedback.
We have certainly not had any issues with the Removal Boxes Strength to date.
They may look very similar, however it's likely that once the thinner boxes are full and stacked on top of each other they will crumple and fail. Having an extra 1.5mm and Double Walled will make a difference i'm sure.
We are sorry you experienced issues with the Courier & Delivery. Unfortunately this is very much out of our control, however we do our best to help in the event of any rare issues with items being delivered.
Kind Regards,
AS
Adam Shattock
2 years ago
I expect to be moving on Friday. Today's Monday. let's examine some legal terms with this contract:
Breach of contract: It's one thing to sell 10 double skin boxes but completely another to deliver one less than ordered.
Fraud: It's one thing to sell double skin boxes but completely another to deliver single skin boxes instead and not inform the customer.
To then send 9 instead of 10boxes and 4 of which are single skin mixed with the other 5 double skin boxes in the hope nobody notices is deceitful.
This whole transaction is a breach of contract on your part. So please tell me what you are going to do to rectify this situation in time for our house move?
Remember, today is Monday 14 March. We expect to begin moving on Friday evening...
tick tock. tick tock.
Martyn
Boxes for Moving Home
2 years ago
Hi Adam,
If there are issues with your order please can you contact us directly so that we can resolve them.
We are not in business to Rip people off and are fully contactable if you have any problems.
Unfortunately the mobile number you have left with us on your order is incorrect so we are unable to contact you directly.
If it's possible for you to communicate with us first before assuming the worst and leaving unnecessary negative reviews that would very much be appreciated.
My contact details are below. You can also come through to me directly on the Whatsapp link on our contact page:
https://www.removalboxes.co.uk/contact/
Unless you actually contact us Directly via the phone with any issues then we cant help!
Look forward to hearing from you.
Kind Regards,
Martyn - 01580 230 303
Data zakupu: 08/03/2024
0
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
it arrived on time and the right amount of boxes
Martyn
Boxes for Moving Home
2 years ago
Thanks very much for the feedback on the Removal Boxes.
Glad everything arrived on time.
Recenzje produktów
Data zakupu: 12/02/2024
0
Udostępnij
PW
Paul Williams
Zweryfikowano przez Feefo
2 years ago
Co Paul Williams sądzi o Boxes for Moving Home:
Boxes arrived within 48 hours of the order being placed. They were exactly what we wanted and are of a good quality.
Martyn
Boxes for Moving Home
2 years ago
Thanks Paul,
We appreciate the feedback and review.
We are glad you are happy with the Removal Boxes.
Quick delivery on a good carrier DHL, all well packed and box quality is excellent. They kept us informed at all stages of delivery So very impressed
Martyn
Boxes for Moving Home
2 years ago
Thank you for your comments and feedback, it means a huge amount to us knowing our customers are happy.
Hope the move all went well.
Kind Regards,
Martyn.
Recenzje produktów
Martyn
Boxes for Moving Home
2 years ago
Thank you for your feedback, we are happy that this Box Pack worked well for you.
Data zakupu: 22/01/2024
0
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
Quick response
Martyn
Boxes for Moving Home
2 years ago
Hi Margaret,
Thank you for your feedback, we hope the move all went well.
Kind Regards,
Martyn.
Recenzje produktów
Data zakupu: 06/01/2024
0
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BH
Bernadette Harrow
Zweryfikowano przez Feefo
2 years ago
Co Bernadette Harrow sądzi o Boxes for Moving Home:
Slow delivery of boxes
Delivery person saw me struggle to pick them up from the doorway. On the first znd second divery.
Nick
Boxes for Moving Home
2 years ago
Hi Bernadette,
We are sorry you had a delayed delivery. Unfortunately the courier service is very much out of our control. We do everything possible our end to get parcels out to our customers quickly, however the delivery companies are all experiencing some delays due to the time of year. We have stated this on our Delivery page of our website so not quite sure what else we can do.
The majority of our parcels make it next day, but there are sometimes the odd exception.
Hopefully you are happy with the product you purchased from us!
Kind Regards,
Martyn.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Boxes for Moving Home supplies moving boxes and other essential packing materials for both removal companies and the individual to use when moving house.