Was great to start off with, got my games on time, never a few days without a game.
I then came across a problem which I felt was never truly dealt with by the staff which caused me to cancel my...
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Andrew
Boomerang
10 years ago
Hello Billy,
Thanks for your feedback. I'm sorry to hear you had to raise a concern and felt it wasn't dealt with leading you to cancel your membership.
I've sent you an email to discuss this situation and find out what happened.
Thanks Boomerang
TC
Trusted Customer
10 years ago
Andrew went out of his way to deal with the problem i had raised and after the discussion we had i felt the issue was resolved and all my question had been answered in a proper manner.
Thanks for all your help
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Wiarygodny klient
10 years ago
Great idea and service. Love it
The whole idea of game rentals is great as not everybody can afford ar want to buy new games. I personally just don't want to buy games especially that I cannot test them first and so I rent games. I...
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Andrew
Boomerang
10 years ago
Hello
Thanks for your review of our video game rental service.
We also believe in being able to try a game before you buy it. That's why at Boomerang video game rentals we have packages starting from as little as £3.99.
We have no late fees so customers don't feel rushed to return a game and if you really love the game you can buy it from us and we send out the case.
Glad to hear your enjoying the service!
Thanks Boomerang
0
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TC
Trusted Customer
Milton keynes
10 years ago
Co Trusted Customer sądzi o Boomerang:
Phenomenal service.
I've said it before that your turn around service is exceptional. By far the best service I've ever used and have recommended your company to many people. Don't change a thing. Thanks.
Andrew
Boomerang
10 years ago
Hello Stephen
Thanks for your review,
Boomerang video game rentals are so happy to hear that you think our service is exceptional. If you do recommend us to anyone let us know as you could receive a free rental month.
We are always striving to make our service even better.
Thanks Boomerang
0
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TC
Trusted Customer
Lancashire
10 years ago
Co Trusted Customer sądzi o Boomerang:
Customer Service - 5/5
A game arrived damaged and the service I received to rectify the situation was brilliant. I received my next game the following day and a replacement disk a few days later.
Andrew
Boomerang
10 years ago
Hello Lee
Thanks for your review of our video game rental service.
We're sorry to hear that you received a faulty game in the first place as we aim to keep all of our games in tip-top condition.
However we're happy that we could get this rectified for you quickly and get you a replacement copy and your next rental.
Thanks Boomerang
0
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TC
Trusted Customer
Belfast
10 years ago
Co Trusted Customer sądzi o Boomerang:
A great user friendly service.
A great selection of games and a good choice of consoles. Games are dispatched quickly and the website is VERY easy to use. Since I joined I have saved myself a fortune on not buying games I can...
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0
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TC
Trusted Customer
london
10 years ago
Co Trusted Customer sądzi o Boomerang:
Very good delivery service and got wide range of games for the selection. Only negative factor is you have to wait atleast 2 weeks to get some game. Overall I am very satisfied and will carry on...
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0
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TC
Trusted Customer
Hastings
10 years ago
Co Trusted Customer sądzi o Boomerang:
Great service.
Boomerang is a fast and reliable service. They let you know by email when games have been returned or dispatched.
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Wiarygodny klient
10 years ago
Speedy delivery
Games I have requested have always been in stock and with a fast turnaround it's no long I am without a game.
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TC
Trusted Customer
10 years ago
Co Trusted Customer sądzi o Boomerang:
Great service, great games
They are always quick to dispatch games. In the years I have been renting I have only had one problem with bot receiving a game and it was quickly resolved. Would recommend.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Thanks for your feedback. I'm sorry to hear you had to raise a concern and felt it wasn't dealt with leading you to cancel your membership.
I've sent you an email to discuss this situation and find out what happened.
Thanks
Boomerang