W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Blacks | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/blacks | Feefo

RN

Roy Nallathamby

5 years ago

Co Roy Nallathamby sądzi o Blacks:

Cheap and efficient

Data zakupu: 21/06/2019

3

Wiarygodny klient

5 years ago

Good experience

Bought online and arrived on time. Packaged well.

Recenzje produktów

Data zakupu: 17/10/2019

3

Wiarygodny klient

5 years ago

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

Przeczytaj więcej

Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Data zakupu: 22/04/2020

3

SF

Simon Fletcher

6 years ago

Co Simon Fletcher sądzi o Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

6 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

SF

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Recenzje produktów

Data zakupu: 21/04/2020

3

DM

Dean May

5 years ago

Co Dean May sądzi o Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Recenzje produktów

Data zakupu: 22/04/2020

9

AL

Alison

5 years ago

Co Alison sądzi o Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Recenzje produktów

Data zakupu: 24/03/2020

0

Wiarygodny klient

5 years ago

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Data zakupu: 22/04/2020

0

BT

Brett Thompson

5 years ago

Co Brett Thompson sądzi o Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Recenzje produktów

Data zakupu: 20/04/2020

1

MJ

Malcolm Jones

5 years ago

Co Malcolm Jones sądzi o Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

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Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

Data zakupu: 13/04/2020

3

GA

George Adams

5 years ago

Co George Adams sądzi o Blacks:

Satisfied

Great and very well informed throughout

Recenzje produktów

Data zakupu: 16/04/2020

0

Recenzje sprzedawcy Blacks

Hi-Gear Hg Turin Recliner GryWięcej recenzji tego produktu - (1)Wyświetl stronę produktuGreat chair, good quality

Hi-Gear Tripod BbqWięcej recenzji tego produktu - (1)Wyświetl stronę produktuhas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvWięcej recenzji tego produktu - (10)Wyświetl stronę produktuhas not arrived would love to review

Garmin Gar Fenix 5 SapphireWięcej recenzji tego produktu - (40)Wyświetl stronę produktuCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir BlueWięcej recenzji tego produktu - (2)Wyświetl stronę produktuLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Grangers Grs M G20 Trek MorWięcej recenzji tego produktu - (1)Wyświetl stronę produktuThese are good insoles but not suitable for long distances. 5 miles - no problem. 14 miles - I ended up with horrific blisters around both heels that are still there over 2 weeks on.

Eurohike Eh Cairns 3 Dlx Nfall MblWięcej recenzji tego produktu - (1)Wyświetl stronę produktuI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedWięcej recenzji tego produktu - (2)Wyświetl stronę produktuSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?