W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Barnard Marcus | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/barnard-marcus | Feefo

Wyświetlono wszystkie recenzje: 1,774

Mr Massey

7 years ago

Data zakupu: 11/07/2017

Co Mr Massey sądzi o Barnard Marcus:

Differently not worth th money

Don't lie to the clients and give feedback on all customers that eventually see your property, at the start of sale I got some feedback then it stopped and Some of the visits didn't even turn up with...

Pokaż wszystkie

Paul

Barnard Marcus

7 years ago

Hello Mr Massey, thank you for taking the time to leave a review of the Barnard Marcus team in Croydon. It is really disappointing to see that you felt the service received throughout deserves a 1* review. We take all of our customer feedback very seriously and will forward your comments over to the branch for them to reflect upon. If you would like to forward any further information about the issues that you have encountered then please feel free to send it along to socialmedia@sequencehome.co.uk and we will be more than happy to take a look at things for you. Best Regards.

Mr Massey

7 years ago

Further to the points above, I was told by your agent that the other person involved in buying my house had the money in his account and had no Chain, which unfortunately was another lie, I was also informed in writing that the house would be completed on the 9/6/17 which was another lie, the house was eventually completed on the 20/7/17 when it should have been on the 14/7/17, after numerous phone calls from me to the agents and my solicitors I think the £10,080.00 I paid you is a ****** cheek as I seem to be doing all the work, it wasn't until I refused to talk to the agent that the manager got involved again unfortunately to late its not for me to them how to run there team (I managed 96 staff at Barclays insurance and I new when someone stepped out of line, I made it my business that's the mark of a good manager)

Wyświetl pełną recenzję klienta

Wiarygodny klient

7 years ago

Data zakupu: 03/07/2017

Avoid at all cost

Liars and unprofessional

Paul

Barnard Marcus

7 years ago

Hi there, thank you for taking the time to leave a review of the Croydon branch of Barnard Marcus on Feefo. We're very sorry to hear that you feel this way about the team there. We take all measure of customer feedback very seriously and have forwarded your comments over to the Branch Manager for them to consider. If you would like to go into further detail about your issues then please email socialmedia@sequencehome.co.uk and we will be more than happy to look into things for you. Best Regards.

Wiarygodny klient

7 years ago

Kelly and the team were excellent

Wyświetl pełną recenzję klienta

Wiarygodny klient

7 years ago

Data zakupu: 19/06/2017

nightmare - won't use again

Remember that the seller is customer and not the buyer as seller pays the fees listen to sellers requests and follow then - not ignore eg if stated not good to call during office hours best to email...

Pokaż wszystkie

Paul

Barnard Marcus

7 years ago

Hi there, thank you for taking the time to leave a review of the Croydon team on Feefo. We are really disappointed to see that you felt as though the customer service throughout the sale of your property did not live up to the standard that you expected. We take all measure of feedback very seriously and have forwarded your comments over to the Branch Manager for them to consider. If you would like to discuss any of the issues you have mentioned in more detail then please feel free to email us at socialmedia@sequencehome.co.uk and we will look into this for you. Best Regards.

Wyświetl pełną recenzję klienta

Wiarygodny klient

7 years ago

Data zakupu: 14/07/2017

Although they sold the property quickly they didn't Talk to us and relay important information. we also discovered that we weren't told the truth when speaking directly to our buyers

Paul

Barnard Marcus

7 years ago

Hi there, thank you for taking the time to leave a review of the New Malden branch of Barnard Marcus on Feefo. It is great to hear that your property was sold quickly, but ultimately disappointing to see that you felt as though the communication from the team was lacking somewhat throughout the sales process. We want you to know that we consider each piece of customer feedback that we receive very seriously and have forwarded your comments over to the Branch Manager for their consideration. If you would like to go into further detail about any of the issues that you have mentioned then please feel free to email socialmedia@sequencehome.co.uk and we will be more than happy to take a look at this for you. Best Regards.

Wyświetl pełną recenzję klienta

Mr Chughtai

7 years ago

Data zakupu: 22/06/2017

Co Mr Chughtai sądzi o Barnard Marcus:

Honesty, respect when speaking to a customer, and many other things have written a letter of complaint to there head office, compliance department dealing.

Paul

Barnard Marcus

7 years ago

Hello Mr Chughtai, thank you for taking the time to leave a review of the Morden branch on Feefo. We're really sorry that you have felt that you have needed to write a letter of complaint - we take all feedback very seriously and will forward your remarks over to the branch for them to consider. We hope that you find a resolution Mr Chughtai and if you ever need further assistance please forward an email to socialmedia@sequencehome.co.uk - Best Regards.

Wyświetl pełną recenzję klienta

Wiarygodny klient

7 years ago

Data zakupu: 05/07/2017

House sale.

Barnard Marcus were did an excellent job in selling my property.

Wyświetl pełną recenzję klienta

Mr Aviles

7 years ago

Data zakupu: 19/06/2017

Co Mr Aviles sądzi o Barnard Marcus:

Excellent service

Wyświetl pełną recenzję klienta

Mr S. Jones & Mrs T. Jones

Sutton

7 years ago

Data zakupu: 28/06/2017

Co Mr S. Jones & Mrs T. Jones sądzi o Barnard Marcus:

Would definitely use again

Sutton, Surrey branch : Very professional, very friendly, always somebody available who knows about your sale, will always return calls promptly and provided real help and advice to purchasers who...

Pokaż wszystkie

Wyświetl pełną recenzję klienta

Wiarygodny klient

7 years ago

Data zakupu: 19/06/2017

good advice , good feed back , good communication , good listener,

Wyświetl pełną recenzję klienta

Mr Devassy

7 years ago

Data zakupu: 12/07/2017

Co Mr Devassy sądzi o Barnard Marcus:

Need to improve in customer service.

Wyświetl pełną recenzję klienta

Nie masz jeszcze zaproszenia do recenzowania?

Informacje o Barnard Marcus

Barnard Marcus is one of the largest estate agents in London with 43 offices and its own auctions centre which covers the whole of the UK. Every year we help thousands of customers to buy, sell, rent or let their properties as well as deal with behind the scenes necessities such as mortgages, conveyancing, surveys, energy performance certificates and much more...it can all be done through us!

Pokaż wszystkie

0151 236 9319

Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo