W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy AXA Insurance | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 298,783

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Excellent

Excellent service. Very impressed by the claims online and the quick response to it. I know a no fault claim is easier to deal with but everything has gone smoothly so far

Kimberley Morgan

AXA Insurance

1 year ago

Hello, Thanks for leaving your lovely review for us here at AXA. It's great to hear you're happy with the service you've received. If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team

Wilma Bellingham

Zweryfikowano przez Feefo

East Kilbride

1 year ago

Co Wilma Bellingham sądzi o AXA Insurance:

Great

Gary

AXA Insurance

1 year ago

Hi Wilma, Thanks for renewing your policy with us again, we really do appreciate it. Have a lovely day, Gary AXA Customner Service Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Hassle free, and cheaper than last year.

Gary

AXA Insurance

1 year ago

It's great to see you found your renewal recently was hassle free. I hope we can remain competitive for many years to come. Take care, Gary AXA Customer Service Team

Frederick James Willcock

Zweryfikowano przez Feefo

Wigan

1 year ago

Co Frederick James Willcock sądzi o AXA Insurance:

Very quick and clear results

Once contact was made with the right department no problem But phone waiting times could be better

Kimberley Morgan

AXA Insurance

1 year ago

Hello, Thanks so much for taking the time to leave us your feedback! This feedback helps us to improve the products & services that we offer, so we really appreciate your input. Thanks for choosing us this year! Have a good day and please get in touch anytime you need us. Best wishes, Kim AXA Customer Service Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Nothing Particular

All Okay

Kimberley Morgan

AXA Insurance

1 year ago

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Good customer service

Kimberley Morgan

AXA Insurance

1 year ago

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Escalating premium

The service was fine. But almost trebling my premium in three years most certainly isn’t. I made one small claim (around £400) and have now effectively repaid that three times over.

Kimberley Morgan

AXA Insurance

1 year ago

Hello & thanks so much for taking the time to leave us your feedback - we really appreciate it. I'm sorry to hear that you haven't found our price to be as competitive this time around. When assessing your price for the coming year, our underwriters take in to account various factors, such as our claims experience within the postcode area that you live in - if we've seen an increase in the number of claims, we would deem this to be a higher risk & that would be reflected in the price. There are also other factors such as the rise in claims costs & Insurance Premium Tax that are taken in to account, although we try our best to mitigate these costs as much as we can. I've included some more info below, which I hope will help and I'll also ensure that your feedback is logged: https://www.axa.co.uk/home-insurance/premiums/#reasons-why-your-premium-could-change Thanks for choosing us to look after your home Take care & enjoy your day, Kim AXA Customer Service Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Nice and easy

easy to do and reasonable rates!

Kimberley Morgan

AXA Insurance

1 year ago

Good morning, Thanks for leaving your lovely review for us here at AXA. If you ever need any help, please get in touch anytime. Best wishes and thanks for choosing us! Kim AXA Customer Service Team

Rosemarie Pope

Zweryfikowano przez Feefo

Wisbech

1 year ago

Co Rosemarie Pope sądzi o AXA Insurance:

Insurance

The lady I spoke to was very helpful and polite and gave me the same as I had last year. I did say as I have been with you for some time and had no claims I thought it was to much.

Kimberley Morgan

AXA Insurance

1 year ago

Hello, Thanks for leaving your lovely review for us here at AXA. It's great to hear you're happy with the service you've received and you decided to renew with us for another year! If you ever need any help, please get in touch anytime. Best wishes & thanks for choosing us! Kim AXA Customer Service Team

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Good

Kimberley Morgan

AXA Insurance

1 year ago

Hi, Thanks so much for taking the time to leave your lovely feedback for us. If you ever need us, please get in touch anytime. Best wishes, Kim AXA Customer Service Team

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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