W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Aviva Ireland | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 21,953

Wiarygodny klient

9 years ago

So easy

So easy only took a few minutes

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Home Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such great feedback. We’re glad that your experience purchasing a policy with us was so easy!

All the best – Amy

Trusted Customer

Tuam

9 years ago

Co Trusted Customer sądzi o Aviva Ireland:

Sick of price hikes when I never have any claims!!!

Every year, my insurance goes up, I'm a safe driver, I have never had an accident or received penalty points, my car is 2 years old and I always have to shop around each year to see if I can get my...

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Amy

Aviva Ireland

9 years ago

Hi Lisa,

We are sorry to hear about your experience. I know one of our agents have been in contact to discuss, but if you need to speak to us again please send us an email to direct@aviva.ie.

Thanks for taking the time to review; it’s great to get constructive feedback.

Kind Regards – Amy

Trusted Customer

The Ballagh

9 years ago

Co Trusted Customer sądzi o Aviva Ireland:

Grateful

Very helpful,answers your questions

Amy

Aviva Ireland

9 years ago

Hi Sharon,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad to hear that we could help you and answer all your questions!

All the best – Amy

Trusted Customer

9 years ago

They look after you

Wiarygodny klient

9 years ago

Frustrating

I have found dealing with Aviva frustrating. As requested I provided proof on NCD from my previous insurance and over 5 weeks later I'm still been asked to produce proof of NCD from 2016 and 2015....

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Amy

Aviva Ireland

9 years ago

Hi there,

We are sorry to hear about your negative experience. We have tried to make contact with you so that we can investigate this further.

Kind Regards - Amy

Trusted Customer

9 years ago

Co Trusted Customer sądzi o Aviva Ireland:

Excellent value, fast and efficient set up of policy.

Amy

Aviva Ireland

9 years ago

Hi Alan,

Thank you for your 5 star review for Aviva Car Insurance.

We really appreciate you taking the time to review! It’s fantastic to hear such positive feedback. We’re glad that your experience setting up a policy with us was quick and easy!

All the best – Amy

Wiarygodny klient

9 years ago

Excellent

It just was so easy to do on line

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your 5 star review for Aviva Car Insurance.

Thanks for taking the time to review; it’s great to get such positive feedback. We’re glad that you were happy with our website and had a great online experience.

All the best – Amy

Trusted Customer

9 years ago

Co Trusted Customer sądzi o Aviva Ireland:

Hard to do business with! Get more staff

Terrible customer experience - all sorted now thankfully

Amy

Aviva Ireland

9 years ago

Hi Angela,

We appreciate your feedback and we are sorry you had a terrible customer experience. We will be in contact with you to discuss further.

Kind Regards - Amy

Wiarygodny klient

9 years ago

Good price and policy.

The girl on the phone wasn't very good. I feel she needs more training.

Amy

Aviva Ireland

9 years ago

Hi there,

Thank you for your feedback, we are delighted to have you on board as a customer. We are sorry that you are unhappy with the agent that dealt with you. We will contact you directly to see what aspects of training could be improved upon.

Kind Regards - Amy

Trusted Customer

9 years ago

Co Trusted Customer sądzi o Aviva Ireland:

Found paul fitzgerald excellent to deal with. Explained everything cery well to me.

Amy

Aviva Ireland

9 years ago

Hi Elaine,

Thank you for your 5 star review for Aviva Car Insurance.

We are very grateful that you spent time to review our service; it’s great to hear such positive feedback. We’re happy to hear that you had a positive experience.

I will make sure to share your feedback with Paul!

All the best – Amy

Wiarygodny klient

9 years ago

Good deal but admin inefficiencies

Had a good experience purchasing insurance but follow up paperwork was very unsatisfactory as in being asked for documents already provided and being kept for 40 minutes on phone trying to prove...

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Amy

Aviva Ireland

9 years ago

Hi there,

Thanks for your feedback. We are sorry for your negative experience post purchase. We will be getting in touch with you directly to see if that matter has been resolved.

Kind Regards - Amy

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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