W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy The Aurora Zone | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/aurora-zone | Feefo

Wyświetlono wszystkie recenzje: 225

Keith Filler

Croydon

1 year ago

Data zakupu: 15/05/2023

Co Keith Filler sądzi o The Aurora Zone:

Great response to any questions and bookedflightscetc as we wanted.

Great service, listen to what we wanted and helped all the way.

Jodie

The Aurora Zone

1 year ago

Thank you for your feedback :) Have a great time on holiday!

Wiarygodny klient

1 year ago

Data zakupu: 30/06/2023

Very helpful

Booking our holiday next year was simple, Laura has been amazing, so helpful, answered my many questions

Jodie

The Aurora Zone

1 year ago

That's great to hear! We will pass your feedback onto Laura. Have a great holiday :)

Ian Weatherley

Hornchurch, Essex

1 year ago

Data zakupu: 25/07/2023

Co Ian Weatherley sądzi o The Aurora Zone:

First time Arctic holiday.

This Company was recommended by a close friend, who had a GREAT time on their holiday. We liked the different options and activities that were available for us, booking via the system was easy and...

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Jodie

The Aurora Zone

1 year ago

Thank you for your lovely feedback, have an incredible time on your holiday!

Wiarygodny klient

1 year ago

Data zakupu: 31/07/2023

Helpful and efficient

Listened to what I was looking for and provided a few different options to chose from. Were honest about locations and activities. Booking was straight forward , no fuss.

Jodie

The Aurora Zone

1 year ago

Thank you for your feedback, have an amazing holiday! :)

Wiarygodny klient

1 year ago

Data zakupu: 16/06/2023

Personalised service

Excellent personalised service. The individual who helped us book listened to our needs and was patient when providing all of the options. Customer service at its best. Thank you.

Jodie

The Aurora Zone

1 year ago

Thank you for your amazing feedback! Have a great time on your holiday :)

Wiarygodny klient

1 year ago

Data zakupu: 03/05/2023

Excellent customer service, very knowledgeable and informative about all details of trip

Jodie

The Aurora Zone

1 year ago

Thank you for your feedback, have an amazing time on your holiday :)

Wiarygodny klient

2 years ago

Data zakupu: 16/12/2022

Excellent correspondence prior to trip and booking process

Despite not being in UK and from Singapore, The booking process, was rather seamless. Andy corresponded with me regularly and updated me about each step of the booking process which made me feel Very...

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Helen Middleton

2 years ago

Data zakupu: 22/12/2022

Co Helen Middleton sądzi o The Aurora Zone:

Excellent service. Really helpful and nothing is too much trouble for them. I feel very secure in my trust in the team and can't wait to go and experience the Aurora Zone.

Ian Edmondson

2 years ago

Data zakupu: 22/12/2022

Co Ian Edmondson sądzi o The Aurora Zone:

Milestone birthday adventure

My partner has a special birthday this year and has always wanted to see the northern lights. Knowing there is never any guarantee you will experience the phenomenon i wanted to book with a company...

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Patricia Anna Theresa De Souza

2 years ago

Data zakupu: 01/11/2022

Co Patricia Anna Theresa De Souza sądzi o The Aurora Zone:

I was looking to specifically see the Northern lights the team I spoke to helped to find and book the right trip within my budget

Sue

The Aurora Zone

2 years ago

Hi Patricia. Thank you for your feedback on your booking experience with The Aurora Zone. We are delighted the team have found the right trip for you and are sure you will have a wonderful time in Norway!

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Informacje o The Aurora Zone

The Aurora Zone (www.theaurorazone.com) is the original Northern Lights holiday specialist which remains dedicated to only one thing – showing you the Aurora Borealis. Years of passion, scientific research, expert local knowledge and first-hand experience have gone into designing their holidays, resulting in an unparalleled collection of bucket list Northern Lights tours that give you the best chance of experiencing Mother Nature’s greatest wonder. Explore Finland, Sweden, Iceland and Norway with the Aurora Experts throughout autumn, winter and spring and enjoy a variety of unique activities such as snowmobiling, husky sledding and reindeer experiences.

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01670789991

Suite B, The Old Public Library,, 168 Brinkburn St, Byker,, Newcastle upon Tyne, Tyne and Wear, NE6 2AR, United Kingdom