Healthy plants and a good range. I enjoy being able to wander through the greenhouses and choose the individual plants I want. The staff are helpful if needed.
Recenzje produktów
Data zakupu: 20/03/2023
0
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TC
TRACEY CROWHURST
Zweryfikowano przez Feefo
3 years ago
Co TRACEY CROWHURST sądzi o Ashridge:
Great customer service keeping me updated and advised on when to buy and plant the tree I wanted. The tree arrived well packaged and in good condition. Thank you.
The wisteria plants that we received were tiny. Although we live only 15 minutes from the nursery, each one was packed in a massive cardboard box with extensive plastic and other packaging inside....
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Ashridge Nurseries
Ashridge
3 years ago
We are so sorry to hear that you are disappointed with the wisteria plants that you have received.
We have checked all of the plants in our nursery, and can see that they are indeed to the specification of 150-175cm in height. All our plants are looking absolutely stunning and are now starting to produce flower buds ready for a spectacular spring display.
We package our plants so as they are protected safely during transit, we are however always looking at ways in which we can improve and reduce our packaging, and appreciate your feedback regarding this.
We have checked our records and are unable to find any correspondence from you regarding the quality or size of your plants on arrival. We would very much like to help resolve any concerns you may have with your plants and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line and include some photographs of what you have received.
You are a valued customer and look forward to hearing from you so we can rectify this for you.
Recenzje produktów
Ashridge Nurseries
Ashridge
3 years ago
We are so sorry to hear that you are disappointed with the wisteria plants that you have received.
We have checked all of the plants in our nursery, and can see that they are indeed to the specification of 150-175cm in height. All our plants are looking absolutely stunning and are now starting to produce flower buds ready for a spectacular spring display.
We package our plants so as they are protected safely during transit, we are however always looking at ways in which we can improve and reduce our packaging, and appreciate your feedback regarding this.
We have checked our records and are unable to find any correspondence from you regarding the quality or size of your plants on arrival. We would very much like to help resolve any concerns you may have with your plants and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line and include some photographs of what you have received.
You are a valued customer and look forward to hearing from you so we can rectify this for you.
The only criticism I have is with the packaging, which was much too large. The 3L pot had fallen over detaching the long cane support. Fortunately there was no damage to the honeysuckle which is...
I’ve bought many plants both ornamentals and vegetables from Ashridge Nurseries due to the high standard of their product and reliability. However the dahlias were somewhat disappointing in that...
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Data zakupu: 25/02/2023
0
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DR
DIANE RICHARDS
Zweryfikowano przez Feefo
3 years ago
Co DIANE RICHARDS sądzi o Ashridge:
The plant was promptly dispatched and was in good condition when it arrived and is now beginning to grow well
Recenzje produktów
Data zakupu: 19/03/2023
0
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JF
JAMES FINNIE
Zweryfikowano przez Feefo
3 years ago
Co JAMES FINNIE sądzi o Ashridge:
I was excited to find a nursery that had all I was looking for on one site and online. I was going to place a large order but the online calculator kept doubling my total due so I could not progress...
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Ashridge Nurseries
Ashridge
3 years ago
Thank you for your feedback and we are sorry to hear about the issues you encountered when placing your order. Having checked the details of your order we can see that your plants were delivered within the timescale we notified you of. Had we known that your plants were required earlier we would have looked at despatching your order as a matter of urgency.
We are very sorry to hear of your concerns about your strawberry plants and we are unable to find any correspondence from you regarding the quality of your plants. We would very much like to help resolve any concerns you may have with your strawberry plants and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line.
You are a valued customer and look forward to hearing from you so we can rectify this for you.
Recenzje produktów
Ashridge Nurseries
Ashridge
3 years ago
Thank you for your feedback and we are sorry to hear about the issues you encountered when placing your order. Having checked the details of your order we can see that your plants were delivered within the timescale we notified you of. Had we known that your plants were required earlier we would have looked at despatching your order as a matter of urgency.
We are very sorry to hear of your concerns about your strawberry plants and we are unable to find any correspondence from you regarding the quality of your plants. We would very much like to help resolve any concerns you may have with your strawberry plants and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line.
You are a valued customer and look forward to hearing from you so we can rectify this for you.
A high quality, mail order, garden plant nursery; you can buy trees, hedging, roses, climbers, and many flower border staples, all safely online. We deliver across mainland England, Scotland & Wales, and the Isle of Wight to gardeners at home, and to farmers & forestry projects.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
A high quality, mail order, garden plant nursery; you can buy trees, hedging, roses, climbers, and many flower border staples, all safely online. We deliver across mainland England, Scotland & Wales, and the Isle of Wight to gardeners at home, and to farmers & forestry projects.