Ordering was straight forward, was kept informed when delivery was to be expected, when received the plants (cosmos) we were packed and now looking nearly ready to flower. I hadn’t realised where...
I have bought many things from Ashridge over the years and the quality of the plants has allways been excellent,this time there was a falt on the part of the driver he only delivered one out of the...
The plants were good and I was given an estimated delivery date of April or May- after that no communication and I would have liked to known a more accurate delivery date.
very expensive delivery charges. Website designed so as not to quote delivery charges imposed on separate items. A bag of compost and a modest sized plant together cost £16 to deliver. On phoning...
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Ashridge Nurseries
Ashridge
3 years ago
We are sorry to hear of your disappointment regarding our delivery charges.
Our delivery charges are clear on our website, and as explained in our telephone call with you, we are constantly reviewing these delivery charges to try to give our customers best value for money.
We also explained in the telephone call that we had sent you at least three confirmation emails of the order with a clear breakdown of the order including delivery charge.
You are a valued customer and if you are able to email us with any further concerns quoting Feefo at support@ashridgetrees.co.uk we would be only too glad to help
Recenzje produktów
Ashridge Nurseries
Ashridge
3 years ago
We are very sorry to hear of your concerns about your plants. We have checked our records and are unable to find any correspondence from you regarding the quality of your plants. We would very much like to help resolve any concerns you may have with your plants and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line.
You are a valued customer and look forward to hearing from you so we can rectify this for you.
Ashridge Nurseries
Ashridge
3 years ago
We are sorry to hear of your disappointment regarding our delivery charges.
Our delivery charges are clear on our website, and as explained in our telephone call with you, we are constantly reviewing these delivery charges to try to give our customers best value for money.
We also explained in the telephone call that we had sent you at least three confirmation emails of the order with a clear breakdown of the order including delivery charge.
You are a valued customer and if you are able to email us with any further concerns regarding the delivery or mulch, quoting Feefo at support@ashridgetrees.co.uk we would be only too glad to help
Plants arrived on time in good condition and are doing well so far. Only four stars because the package was stapled and my old hands had great difficulty opening them without damaging the plants...
Sadly the delivery was not of the usual standard. the box had clearly not been kept upright, and the rose was inadequately wrapped so the pot leaked and the box disintegrated. It is early days to...
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Data zakupu: 28/04/2023
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IAN ALEXANDER SHEPPARD
Zweryfikowano przez Feefo
3 years ago
Co IAN ALEXANDER SHEPPARD sądzi o Ashridge:
what a refreshing company to purchase trees from, super quick delivery and some useful email updates about care for your trees.
A high quality, mail order, garden plant nursery; you can buy trees, hedging, roses, climbers, and many flower border staples, all safely online. We deliver across mainland England, Scotland & Wales, and the Isle of Wight to gardeners at home, and to farmers & forestry projects.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
A high quality, mail order, garden plant nursery; you can buy trees, hedging, roses, climbers, and many flower border staples, all safely online. We deliver across mainland England, Scotland & Wales, and the Isle of Wight to gardeners at home, and to farmers & forestry projects.