Still waiting for my purchase 5 working days ( not including the weekend) after ordering.
David Lever
All Cures
6 years ago
Good morning,
Thank you for your feedback. Your order was dispatched by Royal Mail first class post on Friday the second of October. Although these orders can arrive the next business day, they normally take 3-5 business days to arrive. If your order has not arrived by Friday afternoon, please contact us again and we will see what else we can do to help you.
Regards
Allcures
Product was leaking and opened slightly seemed to be dealt and packaged rough
David Lever
All Cures
6 years ago
Good morning,
I am sorry to hear that your item was damaged. Could you please send a photograph of the damaged item to customercare@allcures.com and we will be able to process your refund.
Regards
Allcures
RM
Rymen Pj Mudhaf
6 years ago
This product was received a few days ago i didnt take a picture when it came but it had been leaking in the box also bottle was damaged scratched ect iv been so busy i only made time to make the complain yesterday i would most definitely want a refund as i thought products like this are dealt with care
RM
Rymen Pj Mudhaf
6 years ago
Hi i still haven’t had anyone get back to me
David Lever
All Cures
6 years ago
Good afternoon,
I am sorry for the delay in getting back to you. In cases where the item was delivered damaged we normally require a photograph pf the damaged stock prior to refunding them item. This is why it took so long to reply.
Saying this, we will be processing your refund today. It should be returned to your bank account within 3-5 business days.
I want to apologise for the problem with your order and I hope you have a great day.
Regards
Allcures
Recenzje produktów
David Lever
All Cures
6 years ago
Good morning,
I am sorry to hear that your item arrived damaged. Could you send a photo of the damaged item to customercare@allcures.com and we will be able to process your refund.
Regards
Allcures
David Lever
All Cures
6 years ago
Good afternoon,
I am sorry for the delay in getting back to you. In cases where the item was delivered damaged we normally require a photograph pf the damaged stock prior to refunding them item. This is why it took so long to reply.
Saying this, we will be processing your refund today. It should be returned to your bank account within 3-5 business days.
I want to apologise for the problem with your order and I hope you have a great day.
Regards
Allcures
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.