order placed all good, the product arrived ok -they were placed as seperate orders but all arrived as 4 items in one box-dissappointingly i needed the other 2 items in a seperate box so they could...
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David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
Recenzje produktów
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
order placed all good, the product arrived ok -they were placed as seperate orders but all arrived as 4 items in one box-dissappointingly i needed the other 2 items in a seperate box so they could...
Przeczytaj więcej
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
Recenzje produktów
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.