Service let down by delivery firm abandoning package at completely wrong address 1/2 mile away ,luckily householder rang me that evening.I had to go and get it!
Albert Matthews Butchers
Albert Matthews Butchers
11 years ago
Thanks for the feedback. I really appreciate you collecting from the wrong address. I did take the issue up with UKmail and they were willing to come out and collect from the wrong address and deliver to the correct address the same day but with it being relatively near I think it was a better option for you to collect yourself.
We will give you some free sausage in your next order to compensate for the trouble you went to.
Many Thanks
Chris Matthews
Albert Matthews Butchers
Albert Matthews Butchers
11 years ago
Thanks for the feedback. I really appreciate you collecting from the wrong address. I did take the issue up with UKmail and they were willing to come out and collect from the wrong address and deliver to the correct address the same day but I think for purposes of ease and speed and with it being relatively near I think it was a better option for you to collect yourself.
We will give you some free sausage in your next order to compensate for the trouble you went to.
Many Thanks
Chris Matthews
Recenzje produktów
Data zakupu: 06/12/2014
0
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Wiarygodny klient
Zweryfikowano przez Feefo
11 years ago
Easy-to-use website and unbelievably rapid delivery.
Recenzje produktów
Data zakupu: 30/11/2014
0
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Wiarygodny klient
Zweryfikowano przez Feefo
11 years ago
Good old fashioned service. Delivered on prefered date.
Had a delay with the delivery but was contacted by Chris Matthews who had been in touch with the couriers and sorted it out. I was reassured that it would be alright until the next day, but the...
Ordering was easy. I had to change the delivery date and they came back immediately, saying consider it done and it was. The products arrived beautifully packed with ice packs and wool insulation,...
I have used Albert Matthews for sometime now and know that whatever I order will be of the highest quality - the mince, burgers and steak are so much better than anything else I have ever purchased...
Albert Matthews is an online butcher who delivers premium quality, fresh, award winning meat direct to your door. We only source from designated areas of outstanding beauty and have over 25 Great Taste Awards (the Oscars of the food industry) for our products. We also are one of the first butchers in the UK to be able to offer Himalayan Salt Aged Beef which is a special type of dry ageing which enhances flavour and tenderness particularly in steaks.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Albert Matthews is an online butcher who delivers premium quality, fresh, award winning meat direct to your door. We only source from designated areas of outstanding beauty and have over 25 Great Taste Awards (the Oscars of the food industry) for our products. We also are one of the first butchers in the UK to be able to offer Himalayan Salt Aged Beef which is a special type of dry ageing which enhances flavour and tenderness particularly in steaks.