Hi, Thank you for leaving us a review. We are so sorry to hear you had difficulty trying to connect your lights together this is extremely unusual. If there is anything I can help with please let me know. You can either email us: info@xmasdirect.co.uk or give us a call on 01350 727 555. Kind regards,Laura
Great products, but an even better customer service after my order delivery was delayed by the courier - Laura in customer services chased the courier down and kept me informed and updated on the new...
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Xmas Direct
XmasDirect
7 hours ago
Hi, Thank you so much for the amazing review. We are thrilled to hear that Laura took such good care of you and tracked down your delivery. Enjoy your new lights!
Kind regards,
Christmas Direct
Recenzje produktów
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Data zakupu: 15/07/2026
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Zweryfikowano przez Feefo
8 days ago
good
Xmas Direct
XmasDirect
7 days ago
Hi, Thank you for leaving us a review. We are delighted you had an over good experience with us.
If there is anything else we can do, please get in touch and we will gladly help.
Kind regards,
Laura
Delivery was on time. Products safely packaged. Company responded promptly to my email questions prior to ordering and provided thorough response to my questions.
Xmas Direct
XmasDirect
7 days ago
Hi, Thank you for leaving us a review. We are delighted you had an over great experience with us.
If there is anything else we can do for you, please get in touch and we will gladly help.
Kind regards,
Laura
Excellent service. Received it in the timeframe advised and in excellent condition. Very well packed. Plenty of notification along the way on its delivery. The lights are very good value. No...
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Xmas Direct
XmasDirect
1 month ago
Hi, Thank you for leaving a review. We are delighted to hear how happy you are with our products and the service we provide. We look forward to helping you in the future . In the meantime if you need any further help, please get in touch.
Kind regards,
Laura
Hi, Thank you for leaving a review. We are delighted to hear how happy you are with our communication and the service we provide. If there is anything else you need help with please get in touch.
Kind regards,
Laura
Hi, Thank you for leaving a review. We are delighted to hear how happy you are with our products and the service we provide. We look forward to helping you in the future with any projects you may have.
Kind regards,
Laura
Hi, Thank you for leaving a review.
We are delighted to hear that your product has arrived quickly and has met your expectations.
If there is anything else we can help with please get in touch.
Kind regards,
Laura
Have dealt with Christmas Direct for over 15 years always excellent service and wonderful products for Christmas and Summertime Gardens
Xmas Direct
XmasDirect
3 months ago
Hi, Thank you for leaving a review. We are really happy to hear that we continue to meet your needs and expectations and we hope to continue serving you for many more years to come.
Kind regards,
Laura
Good service until it's handed over to Royal mail.
Never delivered on time and took many hoops from Royal mail to try and track.
Xmas Direct
XmasDirect
3 months ago
Hi, Thanks for leaving us a review. I have had a look at your order and can see this was dispatched on time and delivered a day earlier than expected as you had picked a 2 day tracked service. Please note if there had been delays with your order we would have been in touch with Royal Mail to check this to get it resolved for you.
Thank you for your product review we are delighted your happy with our product. We do offer collection from our warehouse, we just ask you get in touch with us first so we can give the warehouse adequate time to process your order. If this is something you would like to do in the future please give us a call on 01350 727 555 and we can set up your order and let you know when collection would be suitable.
I hope you will shop with us again
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
