Good Afternoon,
Thanks for your review.
It's great to hear you enjoyed your shopping experience with us and that you were impressed with the packaging.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Fast efficient service once I had ordered the runner mats.
The only thing that let it down was the delivery notification as I didn't receive any communication to inform me when the mats would be...
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Laura
Turtle Mat
1 year ago
Good Afternoon,
Thanks for taking the time to leave a review.
I am sorry to hear you didn't receive a notification email to say your parcel had been shipped. It appears there must have been a technical error as we do send these but sometimes they can also filter into the junk folder. I will pass your comments onto our technical team to look into.
If you have any further questions please don't hesitate to email info@turtlemat.co.uk and we will be happy to help further.
Kind Regards,
Turtle Mat
Easy to order on line and over the telephone. Having used Turtle Mats for years I have never had a problem with ordering or delivery. Very reliable.
Laura
Turtle Mat
1 year ago
Hi Carole,
Thanks for taking the time to leave this great review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
We look forward to welcoming you back to Turtle Mat soon.
Kind Regards,
Turtle Mat - Laura
Hi Sally,
Thank you for sharing your order experience. Your feedback is appreciated.
I am very pleased to see you were happy with the service and the product received.
Kind Regards,
Turtle Mat - Laura
Good Afternoon,
Thanks for your review.
It's a shame to hear you're unhappy with your mat.
Sadly, I can't find any details that this issue has been raised to us prior to this review. If you could kindly allow us opportunity to discuss and put things right for you by emailing info@turtlemat.co.uk I would appreciate it.
Kind Regards,
Turtle Mat - Laura
Excellent service every time I have ordered with you , thank you
Laura
Turtle Mat
1 year ago
Hi Sue,
Thanks for taking the time to leave this great review.
I am very happy to hear your order was positive and you are enjoying your new mat. Your loyalty is appreciated.
Kind Regards,
Turtle Mat - Laura
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Whatever the weather, The Turtle Mat Company have been helping to keep homes cleaner for 25 years with their machine washable dirt-trapping cotton doormats. Made in Britain and guaranteed for 5-years, Turtle Mats are built to last and their highly absorbent cotton tufts help to trap dirt and mud, keeping Britain's floors cleaner for longer.