Excellent delivery option of an order placed by 2pm gets next day delivery
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are pleased to see that you are happy with our delivery service.
Kind regards
Craig
E-Comms Team
Produktanmeldelser
Kjøpsdato: 23/05/2016
0
Del
Pålitelig kunde
10 years ago
Good prices, usually accurate deliveries. If incorrect items sent and need to be collected it takes a long time for collection. Would prefer goods to be delivered within 3 days as the norm - 5 days...
Les mer
Craig Eyre
YPO
10 years ago
Thank you for your feedback.
We are pleased that you are happy with our online service.
When we arrange for an item to be collected we pass your information to a 3rd party courier (usually TNT) who then arrange to send a vehicle out.
We do advise delivery is usually 3-5 working days but if you need your order quicker than this you can request next day delivery. If the order is received and processed before 14:00 delivery will be within 24 hours.. If it is sent after this the order will be delivered within 48 hours.
Kind regards
Craig
E-Comms Team
Produktanmeldelser
Craig Eyre
YPO
10 years ago
Thank you for your feedback.
I can see that we have arranged to collect the belts in to investigate your issue. Once they have been returned and investigated one of my colleagues from our procurement team will be in contact with you.
Kind regards
Craig
E-Comms Team
Craig Eyre
YPO
10 years ago
Thank you again for your feedback,
I have had a response from our Sports buyer and they have discovered what the issue with the rugby belt was.
The tag rugby belt that was sent out was from a 2014 batch of belts and should have been disposed of when the new stock came in. Unfortunately it appears that one belt got mixed into the stock and was shipped with your order. I can confirm that the rest of the stock has been checked and no further old belts were found.
I can also confirm that my colleague has sent a replacement tag rugby belt to you.
I hope this ok. if you have any further issues please come back and let me know at contactus@ypo.co.uk
Looking at your order I can see that you did have a problem with the plates and that we have issued replacements. I hope these have been ok for you. If you have any further issues please come back and let me know at contactus@ypo.co.uk
After our conversation via email yesterday I can confirm that I have passed all of your details and issues around using the website to our I.T. team so they can look into this.
Kind regards
Craig
E-Comms Team
Produktanmeldelser
Kjøpsdato: 18/05/2016
0
Del
TC
Trusted Customer
10 years ago
Hva Trusted Customer sa om YPO:
Absolutely brilliant..
Craig Eyre
YPO
10 years ago
Thank you for your review,
We are pleased to see that you think our service is brilliant.
Kind regards
Craig
E-Comms Team
Produktanmeldelser
Kjøpsdato: 29/04/2016
0
Del
Pålitelig kunde
10 years ago
Items easy to order and pay for online. However would prefer quicker delivery service.
Craig Eyre
YPO
10 years ago
Thank you for your feedback,
it is good to see that you find our website easy to use to order and pay for your items.
As standard the delivery timescale for goods is 3-5 working days as long as the items are in stock. If you have an order that is needed urgently please let us know as we do offer a next day delivery service. The cut off period for this is 14:00
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.