Absolutely poor customer service and lack of customer care
Becki Ward
Yarmouth Stores Ltd
6 years ago
Thank you for your feedback, I see you have left feedback relating to this product before, on a previous order, stating that we sent the incorrect size, on both your orders we have sent the size you have ordered and on all our orders we offer a free returns service if the item is not suitable. I can see no communication from you regarding this order, please feel free to get in touch and we can arrange to send you a pre-paid returns label.
You sent me the wrong size. Then you would not pay for my postage costs although it was your mistake. Luckily I paid you through PayPal who refunded my postage costs. Absolutely poor customer...
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Becki Ward
Yarmouth Stores Ltd
6 years ago
Thank you for your feedback, I have looked into your order and can see the item you returned was the item you ordered, We sent the correct item based on the order you placed on the website.
Absolutely first class service. From the time of placing my order to the point of delivery, I hardly had time to draw breath. Given the disclaimer that stated that due to the nature of workload etc...
I purchased something for a very special and specific reason. I was worried about delivery time and I did mither a little but Jason couldn't have been more helpful. Great service and delivered when...
I paid 5.99 for next day delivery. đĄ ordered it on the tuesday evening did not receive it until the monday mid morning , my son had to miss wed, thurs , frid in college as he didnt have the...
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