This is the 3rd time I have ordered coloured LED lights from Xmas direct. Apart from the fact they had gone up in cost by £50 from pre pandemic levels, I am very happy with the service. I cannot...
Les mer
Xmas Direct
XmasDirect
3 years ago
Hi Cindy,
Thank you for your continued support in choosing Christmas Direct. We appreciate your positive feedback regarding the secure packaging and prompt delivery. While we understand the concern about the price increase, we strive to offer quality products and services. Due to factors like supply chain challenges during the pandemic, pricing adjustments were necessary. We're glad to hear the lights will be used for special occasions, and your suggestion for free shipping on orders over £100 is noted and will be considered. If you have further questions or need assistance, please reach out.
We look forward to serving you again in the future. Enjoy your festive season!
Best wishes,
Christmas Direct
Paid £39 for outside lights,asked for green cable it was black. Also one light was faulty with cover for element missing but works
Xmas Direct
XmasDirect
3 years ago
Hi Jennifer,
Thank you for taking the time to share your feedback with us. We sincerely apologise for any confusion regarding the colour of the cable for your outside lights. I can see from your order that you have received green cable lights - but we understand that it might not have been the exact shade of green you were expecting.
Regarding the faulty light with the missing cover for the element, we're really sorry to hear that there was a fault with the cover. We're pleased to know that the light still works.
Your satisfaction is important to us, and we appreciate your feedback, which helps us improve our products and services. Thank you for choosing our products.
Warm regards,
Christmas Direct
I bought a few sets of baubles. Great choice of lovely colours. Great value quality items, would buy again, highly recommended and fast delivery.
Xmas Direct
XmasDirect
3 years ago
That's great to hear that you had a positive experience with our baubles! Thank you for taking the time to share your feedback. We greatly appreciate it.
We're thrilled that you enjoyed the wide range of colours we offer and found our baubles to be of great quality and value. Customer satisfaction is our top priority, and we're delighted to know that you would consider buying from us again.
If you ever have any more decorating needs or questions, please don't hesitate to reach out.
Thank you for choosing us, and happy decorating!
Best Wishes,
Christmas Direct
Having bought several times from Xmas direct I knew the service and price would be second to none I have another delivery due Fri 22 sept which shows the Faith I have in this company
Xmas Direct
XmasDirect
3 years ago
Hi Stephen,
Thank you so much for your continued trust and loyalty in choosing Christmas Direct. We genuinely appreciate your kind words and the trust you've placed in our company.
It's wonderful to hear that you've had consistently outstanding experiences with our service and pricing. We take pride in providing top-notch customer service, and your satisfaction is always our primary goal.
If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out. Thank you again for being a valued customer.
Best Wishes,
Christmas Direct
Service was brilliant, well packed & delivered on time …. The lights themselves are bright with many settings, more colours than the usual lights & very easy to use …. Not put up yet as we wanted for...
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Xmas Direct
XmasDirect
3 years ago
Hi PJ,
Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with our service and products.
It's great to know that your order was well packed and delivered on time. We understand the excitement of wanting to try out the lights right away, even before Christmas!
Your kind words and feedback mean a lot to us, and we'll be sure to pass them on to our dedicated team. If you have any questions or need assistance when you're ready to put up the lights for Christmas, please don't hesitate to reach out. We're here to help.
Best Wishes,
Christmas Direct
Produktanmeldelser
Kjøpsdato: 13/09/2023
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Feefo-verifisert
3 years ago
Looks great
Xmas Direct
XmasDirect
3 years ago
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your Cedar Garland.
Best Wishes,
Christmas Direct
Hi Oliver,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our service and that your delivery arrived promptly.
Customer satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
Thank you for choosing us, and we look forward to serving you again.
Best Wishes,
Christmas Direct
Always the best service and advice, I have been using Xmas Direct for a decade now and their service has remained consistent throughout. Really helpful and friendly team, I wouldn’t go anywhere else...
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Xmas Direct
XmasDirect
3 years ago
Hello Shaun,
Thank you for taking the time to leave us feedback. We're thrilled to hear that you've been a loyal customer for a decade and that you've consistently experienced first-class quality and service with us. Our team truly appreciates your kind words and your trust in us. We look forward to serving you for many more years to come. If you ever need anything or have more feedback to share, please don't hesitate to reach out.
Best wishes,
Rachael.
I’ve used Xmas Direct for years. Always received excellent service from them. The staff are efficient and friendly if you need to call but I find the website very easy to use.
Their products are...
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Xmas Direct
XmasDirect
3 years ago
Hello Trudi,
Thank you for taking the time to leave us feedback. We truly appreciate your kind words and your continued trust in Christmas Direct. It's wonderful to hear that you've consistently experienced excellent service from our team. We take pride in offering high-quality products and ensuring our website is user-friendly. If you ever need anything or have more feedback to share, please feel free to reach out.
Best wishes,
Rachael
Very pleased with the product. Quick delivery - very efficient
Xmas Direct
XmasDirect
3 years ago
Hello Michael,
Thank you for taking the time to leave us feedback. We're delighted to hear that you're pleased with our product and that you experienced efficient and quick delivery! If you ever have more products to order or any questions in the future, don't hesitate to reach out. Enjoy your lights!
Best wishes,
Rachael
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Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.