Ordering was straight forward, the lights arrived on time in adequate packaging and it didnot take long to have them on and adding what we wanted in colour and sparkle. All things being equal we have...
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Xmas Direct
XmasDirect
2 years ago
Hello,
Thank you for taking the time to leave us feedback. We are so pleased to hear you are happy with your lights.
Best Wishes,
Christmas Direct
The tree looked nothing like the photos. It’s basically a cheap tree that is no where near realistic as advertised. Returned for a refund and when adding the return label I noticed they had left the...
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Xmas Direct
XmasDirect
2 years ago
Hi Chris,
Thank you for taking the time to leave us feedback. We are sorry to hear the garland was not as you expected. Our Colorado garland is one of our most realistic looking artificial trees as it includes a mix of PE and PVC tips so we must admit your review has taken us surprise to hear you do not find this a realistic tree. I can see before you left this review you have since returned the garland to us and your order was refunded to you at the end of last week. If there is anything further that we can help you with please don't hesitate to reach out and we would be happy to assist.
Best Wishes,
Christmas Direct
CH
Chris
2 years ago
Please open the box that I returned and check the tree. It is the cheap kind with the fake plasticky leaves/strands. Not realistic at all. Unless you had sent the wrong tree? In that case please ensure you check it before sending to another customer. As per my previous review, I was the at least the second person to return this specific order back to you. Regards, Chris.
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Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
