Tout ok
Parfois, la taille n'est pas en cohérence des explications.
Customer Services FR
WoolOvers
9 years ago
Bonjour Madame,
Nous vous remercions pour votre commentaire. Si vous avez un doute sur la taille à choisir, nous vous conseillons de toujours consulter le guide des tailles de chaque article. Vous pouvez également contacter notre Service Clients qui saura vous indiquer la taille à choisir.
in my opinion the quality of products is uneven for example the dress in taupe color is made with a low-quality wool, the other one is OK. On the other hand and it is not the first time I return all...
Les mer
Customer Services FR
WoolOvers
9 years ago
Dear Madam,
Thank you for your comment. We are sorry if the size of your items is too big. We advise our customer to check the size guides of each garment (size may vary from one style to another) before ordering. You can also call our Customer Service team who will be happy to help you find the correct size for you.
You may return your items for an exchange or a refund within 3 months from the date you received your parcel.
With kind regards,
The WoolOvers Team
Produktanmeldelser
Customer Services FR
WoolOvers
9 years ago
Dear Madam,
Thank you for your comment. We are sorry you are not satisfied with the quality of our product and will forward your comment to our design team.
You can return your item for an exchange or a refund within a delay of 3 month and we will provide you with an exchange or a refund.
Kind regards,
The WoolOvers Team
Customer Services FR
WoolOvers
9 years ago
Dear Madam,
Thank you for your comment. Our sizing guide provide customer with the dimensions of our garments to help them choose the right size. We are sorry if your dress is too big. This style does not come in a smaller size unfortunately. We suggest you send your garment back for an exchange or a refund.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.