Did not deal well with my comments about the design quality of the product. I was trying to be helpful, but was basically told that as far as the company was concerned there was not a problem.
WoodBlocX
WoodBlocX
14 years ago
We are continuously trying to improve our product and service. I can assure you that your reccomendations have been taken into account and we have done our best to implement them in our product and service. Since your order we have also started sanding down the seat rails we provide. So thanks to yourself hopefully no more splinters!
Cheers
Henry
Produktanmeldelser
Kjøpsdato: 28/06/2011
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Feefo-verifisert
14 years ago
Easy to order very efficient and helpful. Original designs and lots of good ideas.
I thought that Wood BlocX were extremely helpful in resolivng a difficult design issue when you've got a picture in your head actually to interpret it into how many blocks you need, once this was...
Great people to deal with. I had an idea of what I needed, but the designs returned showed that a great effort was put into getting it to work. I had one corner piece that gave mne a snag but a quick...
The order arrived with no design document to explain how to build the wall, we spent hours working out the logistics of how to do this. I emailed WoodBlocX and asked for the design sheet, I received...
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WoodBlocX
WoodBlocX
14 years ago
We are really sorry about this. We try and do our best to ensure that the quality of our product is 100% for every customer I will be in touch to discuss this and will make sure that we get it sorted out for you. Kind Regards Henry
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.