Was a bit apprehensive knowing the delivery would be on a pallet but the day and date of delivery was clear and kept to and the driver rang to say he was on his way and used a pallet truck to get the...
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Adie
WoodBlocX
1 year ago
Thanks for the five-star review – we're thrilled you can't fault our service! We're so glad our delivery driver went the extra mile to get your order as close as possible, especially with a gravel driveway.
Produktanmeldelser
Adie
WoodBlocX
1 year ago
We're absolutely thrilled to hear such a detailed and positive review of your WoodBlocX pond-building experience! It sounds like you thoroughly enjoyed the process, and we're especially pleased that our design helped you achieve a fantastic pond without the heavy work you were looking to avoid.
It's great to know that the instructions and online videos were helpful, and that you found the assembly process straightforward, even for the larger blocks. We put a lot of effort into making our system as easy and logical as possible, so your comments about appreciating that effort really mean a lot to us. And we're glad the pond liner was just what you needed.
Thanks for the chuckle about the blister – we'll take that as a sign of your dedication! Most importantly, we're delighted that you and your other half are so happy with your new, professional-looking fish pond. We're confident it will bring you many years of enjoyment.
Service exactly as described on web. No issues at all. THe accompanying links to instructions and videos are extremely worthwhile.
Adie
WoodBlocX
1 year ago
Thanks so much for your five-star review! We really appreciate the feedback. We're thrilled to hear that our service was exactly as described on our website and that you had no issues.
Produktanmeldelser
Adie
WoodBlocX
1 year ago
We are thrilled ot hear that you are pleased with the purchase. Please feel free to send us some pictures once completed!
WoodBlocX's service was excellent.
Highly recommended.
Adie
WoodBlocX
1 year ago
Thank you very much for the great review! We appreciate it, so thank you for takign the time. The planter looks fantastic!
Produktanmeldelser
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Adie
WoodBlocX
1 year ago
Thank you very much for the great review! We appreciate it, so thank you for takign the time. The planter looks fantastic!
Kjøpsdato: 28/05/2025
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Del
JC
john Caldbeck
Feefo-verifisert
Maidstone
1 year ago
Produktanmeldelser
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Kjøpsdato: 26/05/2025
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LP
Laura Pineiro
Feefo-verifisert
1 year ago
Adie
WoodBlocX
1 year ago
Thank you very much for the pictures! We will be sure to get these to our marketing team. We are very pleased to hear that you are happy with your purchase and hope to see you again soon.
Produktanmeldelser
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Adie
WoodBlocX
1 year ago
Thank you very much for the pictures! We will be sure to get these to our marketing team. We are very pleased to hear that you are happy with your purchase and hope to see you again soon.
Kjøpsdato: 25/05/2025
0
Del
JS
John Scarrott
Feefo-verifisert
Sandbach
1 year ago
Adie
WoodBlocX
1 year ago
Thank you for takign the time to leave the feedback. We very much appreciate it. The picture looks great!
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Adie
WoodBlocX
1 year ago
Thank you for takign the time to leave the feedback. We very much appreciate it. The picture looks great!
Kjøpsdato: 14/04/2025
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Adie
WoodBlocX
1 year ago
Thank you for takign the time to leave the feedback. We very much appreciate it.
Kjøpsdato: 19/05/2025
0
Del
AH
Antony Hewlett
Feefo-verifisert
Poole
1 year ago
Adie
WoodBlocX
1 year ago
Thank you for your honest and constructive feedback — we truly appreciate you taking the time to share your experience, and we’re very sorry to hear about the repeated issues with delivery.
We're really pleased to hear you rate our product and customer service before dispatch, but we completely understand your frustration with the delivery delays, especially when you've taken time off work to complete a project. That’s incredibly disappointing and not the experience we want any of our customers to have.
As you mentioned, we use a third-party delivery company for all our shipments, and while we do our best to provide accurate delivery estimates, delays at their depots or in transit are unfortunately outside of our direct control. That said, we recognise this isn’t the first time you’ve had this issue, and we’re reviewing how we communicate delivery timeframes more clearly and realistically going forward — particularly around the nature of economy deliveries.
We’re genuinely sorry this impacted your project and will continue working hard behind the scenes to improve reliability in this area. Thank you again for your continued support and for sticking with us despite the frustrations.
Produktanmeldelser
Adie
WoodBlocX
1 year ago
Thank you for your honest and constructive feedback — we truly appreciate you taking the time to share your experience, and we’re very sorry to hear about the repeated issues with delivery.
We're really pleased to hear you rate our product and customer service before dispatch, but we completely understand your frustration with the delivery delays, especially when you've taken time off work to complete a project. That’s incredibly disappointing and not the experience we want any of our customers to have.
As you mentioned, we use a third-party delivery company for all our shipments, and while we do our best to provide accurate delivery estimates, delays at their depots or in transit are unfortunately outside of our direct control. That said, we recognise this isn’t the first time you’ve had this issue, and we’re reviewing how we communicate delivery timeframes more clearly and realistically going forward — particularly around the nature of economy deliveries.
We’re genuinely sorry this impacted your project and will continue working hard behind the scenes to improve reliability in this area. Thank you again for your continued support and for sticking with us despite the frustrations. We hope you are happy with the product you received despite the delivery delay.
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Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.