Good quality product, nicely packaged, good delivery service.
Wolf & Badger
Wolf & Badger
11 years ago
Woohoo. Really pleased to hear this great feedback from you. Hope to see you back at Wolf & Badger soon. Enjoy the wallet!
Kind regards, Wolf & Badger.
Everything went as it should, which tends to be an increasingly rare experience these days. I ordered one of the Scotish faux fur throws, and was, and continue to be, thrilled with it. Quick,...
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Wolf & Badger
Wolf & Badger
11 years ago
Thank you for such lovely feedback. We're so glad you're enjoying the throw, we'll let the designer know! Wishing you a lovely Easter weekend, George.
Not updated quick enough when the product would be arriving
Wolf & Badger
Wolf & Badger
11 years ago
Sorry to hear you weren't updated quick enough on the delivery date; I've passed this comment back to our development team, and we're now looking at new solutions to provide more timely shipment updates via the site and over email. Thanks for taking the time to leave such valuable feedback.
Kind regards, Wolf & Badger.
Excellent customer service when an item had to be returned.
Wolf & Badger
Wolf & Badger
11 years ago
Thanks for the lovely feedback. We'll pass your positive comments on the belt back to the designer at Tyler & Tyler. See you back at Wolf & Badger soon we hope!
Kind regards, Wolf & Badger.
Thank you for the lovely feedback. We're always adding new collections, so check back with us soon for even more new designers!
Kind regards, Wolf & Badger.
Item very different to photo,no paperwork in parcel,did not answer emails-will never order again
Wolf & Badger
Wolf & Badger
11 years ago
So sorry to hear of these problems. First of all, apologies that emails weren't answered quick enough over the weekend, we're actually now putting procedures in place to improve response times on Saturdays and Sundays and feedback like this is invaluable. I understand my colleague has now arranged a collection of the item and the refund has been processed. Regarding the photos, I've fed this back to the designer so that we can hopefully get those improved for the future!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
