My first mortgage appointment was cancelled the second appointment was on the wrong day finally they called on the right day and time.
Very frustrating trying to get a mortgage advisor appointment....
Les mer
Grace
West Brom Building Society
1 year ago
Thank you for your feedback. I'm sorry your experience with us wasn't up to our usual high standard, I will share your feedback with the relevant team. If you require any further assistance, please get in touch with us on 0345 241 4526. Thanks, Grace.
0
Del
CW
Charles Webb
Feefo-verifisert
Birmingham b129pb
1 year ago
Hva Charles Webb sa om West Brom Building Society:
-
Could not have been better no
0
Del
FT
Frederick Tebbs
Feefo-verifisert
1 year ago
Hva Frederick Tebbs sa om West Brom Building Society:
staff always pleasant and offer assistance when it is requested .
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
I use a lot of your branchs,and find the staff very friendly and helpful.very good,service.
0
Del
CH
Carl Hobday
Feefo-verifisert
featherstone,wolverhampton
1 year ago
Hva Carl Hobday sa om West Brom Building Society:
opening a bond
very efficient , polite ,& knowledgeable
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Helpful happy efficient polite
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Staff always polite and helpful.
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Shirley WBBS branch
Visited Shirley branch about cash ISA's. Very helpful, went to a side room to do the account opening. Excellent service given.
0
Del
RI
Richard
Feefo-verifisert
UK
1 year ago
Hva Richard sa om West Brom Building Society:
Great service online and telephone
Great on the phone. And the tech is as good. Events they say are happening do, with no delay. Well done WB!
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.