Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

WarmeHaus Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om WarmeHaus:

Quick delivery

Produktanmeldelser

Kjøpsdato: 07/02/2019

1

TC

Trusted Customer

Port Talbot

7 years ago

Hva Trusted Customer sa om WarmeHaus:

Excellent service and good quality product

I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

Les mer

Produktanmeldelser

Kjøpsdato: 05/02/2019

1

Pålitelig kunde

7 years ago

Could be more efficient

Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Pålitelig kunde

7 years ago

Thank you for your acknowledgement.

Produktanmeldelser

Richard

WarmeHaus

7 years ago

Good morning,

Thank you for taking the time in leaving feedback for us.

Firstly please accept my apologies for the delay in your order being delivered.

I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.

This has been reported to ensure that this does not happen again.

Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Kjøpsdato: 29/01/2019

0

Pålitelig kunde

7 years ago

Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

Les mer

Kjøpsdato: 04/01/2019

1

Pålitelig kunde

7 years ago

I didn't get confirmation email when I did my order,so need to call them twice

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.

If you would like to speak to me further regarding this please call me on 0333 305 8200.

Kind regards,

Richard (Customer Service Supervisor).

Kjøpsdato: 27/12/2018

0

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om WarmeHaus:

Ordered online arrived speedily, very pleased with the item and service.

Produktanmeldelser

Kjøpsdato: 27/12/2018

0

TC

Trusted Customer

Milton Keynes

7 years ago

Hva Trusted Customer sa om WarmeHaus:

Great Product, great price

Kjøpsdato: 20/12/2018

0

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om WarmeHaus:

Good info

Recommended

Produktanmeldelser

Kjøpsdato: 16/12/2018

0

TC

Trusted Customer

Streetly

7 years ago

Hva Trusted Customer sa om WarmeHaus:

Could be better

I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

Les mer

Richard

WarmeHaus

7 years ago

Good afternoon,

Thank you for taking the time in leaving feedback for us, I am sorry to hear this.

Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.

If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.

Kind regards,

Richard.

Produktanmeldelser

Richard

WarmeHaus

7 years ago

Good afternoon, Thank you for taking the time in leaving feedback for us, I am sorry to hear this. Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue. If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200. Kind regards, Richard.

Kjøpsdato: 10/12/2018

0

TC

Trusted Customer

7 years ago

Hva Trusted Customer sa om WarmeHaus:

Excellent service

Superb quick service

Produktanmeldelser

Kjøpsdato: 10/12/2018

0

WarmeHaus-anmeldelser

Bergen 1800 x 500mm Straight Chrome Heated Towel RailFlere anmeldelser av dette produktet (3)Vis produktnettstedetNice radiator, looks good now installed

Fjord 1800 x 450mm Curved Chrome Heated Towel RailFlere anmeldelser av dette produktet (4)Vis produktnettstedetAll ready have.no more to say!!!

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?