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WarmeHaus-anmeldelser

http://warmehaus.co.uk
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TC
Trusted Customer
6 years ago
Kjøpsdato: 07/02/2019
Hva Trusted Customer sa om WarmeHaus:
Quick delivery
Produktanmeldelser

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TC
Trusted Customer
Port Talbot
6 years ago
Kjøpsdato: 05/02/2019
Hva Trusted Customer sa om WarmeHaus:
Excellent service and good quality product
I ordered a radiator in the afternoon and received It the next day with free delivery what a marvellous turnaround. The radiator was very good quality at an excellent price, I cannot fault the goods...

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Pålitelig kunde
6 years ago
Kjøpsdato: 29/01/2019
Could be more efficient
Had to wait over a week for delivery as it was sent to wrong depot. Never received a confirmation email. Someone needs to get their act together.
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Richard
WarmeHaus
6 years ago
Good morning,
Thank you for taking the time in leaving feedback for us.
Firstly please accept my apologies for the delay in your order being delivered.
I can see that you placed your order on 29/01/2019 however due to unforseen delays this was delivered late on 04/02/2019.
This has been reported to ensure that this does not happen again.
Once again please accept my apologies and if you would like to speak to me regarding this please don't hesitate to call me on 0333 305 8200.
Kind regards,
Richard (Customer Service Supervisor).
Pålitelig kunde
6 years ago
Thank you for your acknowledgement.
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Pålitelig kunde
6 years ago
Kjøpsdato: 04/01/2019
Hi Purchased a 1600x 600 elec rail Unfortunately arrived with damaged termostat Spoke to customer services and they organised a replacement next day Great service and will definitively recommend you...

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Pålitelig kunde
6 years ago
Kjøpsdato: 27/12/2018
I didn't get confirmation email when I did my order,so need to call them twice
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Richard
WarmeHaus
6 years ago
Good afternoon,
Thank you for taking the time in leaving feedback for us, I am sorry to hear this.
Please accept my apologies that you did not receive your email confirmation when placing your order causing you to have to phone us to confirm we had received your order, this is very strange as this should be sent to you automatically, this has been reported to ensure that it does not happen again.
If you would like to speak to me further regarding this please call me on 0333 305 8200.
Kind regards,
Richard (Customer Service Supervisor).
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TC
Trusted Customer
6 years ago
Kjøpsdato: 27/12/2018
Hva Trusted Customer sa om WarmeHaus:
Ordered online arrived speedily, very pleased with the item and service.
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TC
Trusted Customer
Milton Keynes
6 years ago
Kjøpsdato: 20/12/2018
Hva Trusted Customer sa om WarmeHaus:
Great Product, great price
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TC
Trusted Customer
6 years ago
Kjøpsdato: 16/12/2018
Hva Trusted Customer sa om WarmeHaus:
Good info
Recommended
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TC
Trusted Customer
Streetly
6 years ago
Kjøpsdato: 10/12/2018
Hva Trusted Customer sa om WarmeHaus:
Could be better
I had a problem with a Fault code and rang the help-line who e-mailed a link to the fix, however this is very unclear and has no vocal help so could be a LOT better. That said the items themselves...

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Richard
WarmeHaus
6 years ago
Good afternoon,
Thank you for taking the time in leaving feedback for us, I am sorry to hear this.
Firstly please accept my apologies for the issue you had with a fault code on the radiator, I can see that my colleague forwarded over the information from the manufacturers on how to resolve this and after speaking to you I will also forward over some further instructions on how to resolve this issue.
If you would like to discuss this further please don't hesitate to contact me on 0333 305 8200.
Kind regards,
Richard.
Produktanmeldelser

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TC
Trusted Customer
6 years ago
Kjøpsdato: 10/12/2018
Hva Trusted Customer sa om WarmeHaus:
Excellent service
Superb quick service
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Om WarmeHaus
From luxury column radiators to electric bathroom towel warmers, traditional towel rails to minimalist designer radiators, we have one of the largest ranges of high quality designer radiators and heated towel rails available online in the UK – all backed with our 10 year 'fit and forget' Warme Haus™ guarantee. Offering exceptional quality & service and even greater value for money your home will not only look great but feel warm and snug too.
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44 (0)333 305 8200
Everest Mercury Way, Trafford Park, Manchester, Greater Manchester, M41 7RR, United Kingdom
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Om WarmeHaus
From luxury column radiators to electric bathroom towel warmers, traditional towel rails to minimalist designer radiators, we have one of the largest ranges of high quality designer radiators and heated towel rails available online in the UK – all backed with our 10 year 'fit and forget' Warme Haus™ guarantee. Offering exceptional quality & service and even greater value for money your home will not only look great but feel warm and snug too.