Volvo Car Insurance er ikke lenger en aktiv Feefo-kunde
Viser alle 432 anmeldelser
Pålitelig kunde
Feefo-verifisert
2 years ago
the process could have been easier
I was not kept as well informed as to the progress of my claim by my claim handler and he didn't call back when he said that he would.
Customer Care
Volvo Car Insurance
2 years ago
Many thanks for providing such valuable feedback.
I am so sorry that on this occasion our normal high level of service was not met and that you were not kept up to date with regular communication and your calls not returned. We do take this very seriously and will be addressing this with the file handlers and their line managers to ensure that this poor level of service is addressed. Once again, many thanks for bringing this to our attention.
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Pålitelig kunde
Feefo-verifisert
2 years ago
Generally very happy
Very well in general
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Pålitelig kunde
Feefo-verifisert
2 years ago
An excellent professional service
Kept me updated along the way and returned my car in a showroom condition
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ER
Eric
Feefo-verifisert
Wimborne, Dorset
2 years ago
Hva Eric sa om Volvo Car Insurance:
Yet to confirm you have accepted a no-fault claim.
Accident report forms did not have a return envelope, hence wrong address used initially and forms returned!
Accident team could only return call...
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Pålitelig kunde
Feefo-verifisert
2 years ago
Very smooth experience. Everything happened with no fuss
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Pålitelig kunde
Feefo-verifisert
2 years ago
Unnecessary
Poor quality hire car
Need better communication
1
Del
RO
Robert
Feefo-verifisert
Bridgnorth
2 years ago
Hva Robert sa om Volvo Car Insurance:
Not impressed at all
I thought the claim took far too long ( nobody else was involved & I had a high excess to contribute) plus I had to chase my claim up 3 times, which means being on hold to 3 different parties. Volvo...
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Pålitelig kunde
Feefo-verifisert
2 years ago
Very helpful and efficient friendly staff
Very efficient and staff very helpful throughout a difficult time.
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AN
Andrew
Feefo-verifisert
Badluarach
2 years ago
Hva Andrew sa om Volvo Car Insurance:
Excellent service
Excellent service and communication. Vehicle recovered, repaired and delivered. Hire car available from day one until my vehicle repaired and returned
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Del
CA
Carole
Feefo-verifisert
Dundee
2 years ago
Hva Carole sa om Volvo Car Insurance:
Excellent service from the start and most efficient, repair done to a high standard and in a short period of time,
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
